Fortinet FortiGate 401F-DC FortiCare Premium, 1-Year (FC-10-FD4H1-247-02-12)

Most FortiGate 401F-DC deployments start with a hardware bundle that includes FortiCare Premium, but once that initial term expires the hardware rarely retires at the same time. FC-10-FD4H1-247-02-12 renews that premium support tier for another year: 24×7 telephone access to Fortinet TAC, four-hour P1 response, advanced hardware replacement, and Priority RMA add-on eligibility for a single 401F-DC unit. License only, electronic delivery, worldwide.

What FortiCare Premium covers

Premium is the service level between Essential and Elite. Over Essential, it adds direct phone access to Fortinet TAC around the clock and a four-hour response on P1 critical issues rather than next-business-day. If the 401F-DC chassis fails, advanced replacement sends the spare unit first, so the site stays covered during the RMA logistics window instead of waiting for the defective unit to arrive before a replacement ships. Priority RMA add-on contracts can be stacked on top if same-business-day courier delivery is required.

FortiCare tiers at a glance

This product provides FortiCare Premium tier coverage. The table below compares the three available FortiCare service levels:

Who needs this

Network teams that renew FortiCare annually based on budget cycles rather than committing to multi-year contracts, plus organizations where the 401F-DC’s FortiGuard subscription runs on a separate schedule and only the support coverage needs refreshing. A one-year term also makes sense mid-lifecycle when it is not yet clear whether the hardware will be retained through a full three-year renewal window.

Activation and delivery

The registration key arrives electronically, typically within 0 to 1 business days, to any country. Enter the key against the FortiGate 401F-DC serial number in the FortiCare portal. Coverage starts immediately on activation. Renewing before the current contract expires appends the new year without a break in the service window.

Premium vs a full bundle

This contract is support only. If the 401F-DC still requires active FortiGuard security services, the UTP (FC-10-FD4H1-950-02-12) or Enterprise (FC-10-FD4H1-809-02-12) subscription bundles include FortiCare Premium together with all FortiGuard services. If security subscriptions are already current, this standalone SKU renews the support tier without paying a second time for the FortiGuard component.

Buying from DataCenter360.ca

DataCenter360.ca carries authorization as a Fortinet Select Partner and MSSP, so contracts issued here register directly in Fortinet’s licensing system. Annual renewals processed through the team come with a confirmation that the key attaches to the right 401F-DC serial, which saves a troubleshooting step if you ever need to open a TAC case on short notice.