Fortinet FortiGate 401F-DC FortiCare Premium-to-Elite Upgrade, 1-Year (FC-10-FD4H1-204-02-12)

SKU: FC-10-FD4H1-204-02-12

Original price was: CAD$1,257.22.Current price is: CAD$1,013.89.

Save:19%You save CAD$170.57
The FC-10-FD4H1-204-02-12 upgrades a FortiCare Premium contract on the FortiGate 401F-DC to FortiCare Elite for one year, unlocking a 1-hour critical-issue response SLA, extended LTS firmware access, and the Elite monitoring portal. Requires an active FortiCare Premium subscription on the same device. Delivered electronically worldwide.
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Product description

Some teams running a FortiGate 401F-DC are not ready to commit to a multi-year Elite contract, or their budget cycle runs annually and multi-year purchases need a separate approval path. The FC-10-FD4H1-204-02-12 is built for that situation: a 1-year upgrade from FortiCare Premium to Elite that delivers the full set of Elite benefits on a shorter horizon, with the option to renew at the end of the year.

What This Upgrade Covers

Applied to the FortiGate 401F-DC, this 1-year upgrade moves the device from FortiCare Premium to Elite, Fortinet’s highest support tier. For the duration of the term it adds:

  • 1-hour response SLA for critical (P1/P2) incidents, every day of the year
  • 24×7 telephone and web support (included at the Premium level and retained here)
  • Advance RMA hardware swap
  • Extended LTS firmware support for a longer, stable OS lifecycle
  • The Elite monitoring portal for device health dashboards and proactive alerting

The FortiCare tier comparison below shows what changes when you move from Premium to Elite on the 401F-DC.

Feature Essential Premium Elite
Critical-issue response Next business day Next business day 1 hour
Telephone support
Hardware replacement Return-and-replace Advance swap Advance swap
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Benefits from the 1-Year Term

The 1-year term suits two situations: organizations evaluating Elite before committing to 3 or 5 years, and procurement teams whose financial controls require annual renewal authorization. It also works well mid-contract when an existing Premium subscription is coming up for renewal and the business wants to trial Elite benefits for a single budget year before deciding on a longer upgrade commitment.

Activation and Delivery

This is an electronic subscription with no physical component. After purchase, DataCenter360.ca delivers the license key, which you register in the Fortinet Support Portal against the 401F-DC serial number. Activation is immediate; the upgrade overlays the existing Premium contract and takes effect without a support gap. An active FortiCare Premium subscription on the same unit is a prerequisite for registration.

1-Year Upgrade vs. a Full Bundle

If your 401F-DC is covered by a FortiCare-only Premium subscription and you want everything in one place, the UTP bundle (FC-10-FD4H1-950-02-12) or Enterprise bundle (FC-10-FD4H1-809-02-12) consolidates FortiGuard threat-intelligence services with FortiCare Premium. The bundle does not include Elite, so if Elite SLAs are a requirement, this upgrade applies on top. Compare the cost of the upgrade plus your current Premium arrangement against a full bundle to find the better fit for your contract cycle.

Buying from DataCenter360.ca

DataCenter360.ca provides same-day electronic delivery on FortiCare upgrade licenses with no minimum order. The FC-10-FD4H1-204-02-12 is available at the current Fortinet partner price, and orders are fulfilled by a Fortinet Select Partner with direct access to the registration portal. For teams managing annual renewal calendars, we can also set a reminder before this 1-year term expires so the next upgrade is ordered before any lapse in Elite coverage occurs.

Can I upgrade to a 3-year or 5-year term after purchasing the 1-year version?

Not by extending the same contract; each term is a separate SKU. When the 1-year term expires, you purchase the 3-year (FC-10-FD4H1-204-02-36) or 5-year (FC-10-FD4H1-204-02-60) upgrade for the next cycle, provided your Premium base contract is also renewed to match.

Is an active FortiCare Premium subscription required?

Yes. This SKU is an upgrade, not a standalone Elite contract. The FortiGate 401F-DC must have an active FortiCare Premium subscription before you can register FC-10-FD4H1-204-02-12.

How fast is support response under FortiCare Elite for a critical issue?

FortiCare Elite guarantees a 1-hour response for P1/P2 (critical and high) cases, 24 hours a day, 7 days a week, compared to next-business-day under Premium for the same severity levels.

Is this available for purchase outside Canada?

Yes. FortiCare upgrade licenses are sold worldwide and delivered electronically. There is no geographic restriction on where the 401F-DC is deployed or where the buyer is located.

Does the Elite upgrade affect my FortiGuard threat-intelligence subscriptions?

No. This upgrade only changes the FortiCare support tier. FortiGuard subscriptions (IPS, AntiVirus, Web Filtering, etc.) are separate and unaffected by the FortiCare level.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-401F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FD4H1-204-02-12

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