Original price was: CAD$27,540.15.CAD$21,742.22Current price is: CAD$21,742.22.
Over a five-year life, a firewall failure at an unstaffed site can turn into a long outage. For the FortiGate 401F-DC, the 4-Hour On-Site Priority RMA (FC-10-FD4H1-212-02-60) removes that risk for five years, pairing a four-hour hardware delivery with a Fortinet engineer who racks and cables the replacement.
Priority RMA add-ons upgrade the standard replacement that comes with a FortiCare Premium or Elite contract, and the on-site engineer option is the top tier. Once Fortinet confirms the exchange, a courier delivers a replacement 401F-DC on site within four hours, and a Fortinet engineer arrives to rack and cable the appliance. The engineer can also take the failed unit away. Coverage runs the full five-year term and includes weekends and holidays.
This service fits sites with no on-site technical staff, remote branches and facilities where racking a firewall would otherwise mean dispatching your own engineer. If nobody at the location can install a replacement, the on-site engineer keeps recovery hands-off and fast.
Priority RMA is an add-on, not a standalone contract. It requires an active FortiCare Premium or Elite contract on the 401F-DC, since FortiCare Essential is not eligible for add-on RMA. Your FortiCare tier sets the support response times and base replacement type; this add-on accelerates how fast the replacement reaches you.
| RMA & support element | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
See the FortiGate 401F-DC hardware and licensing options page for FortiCare Premium and Elite contracts priced for the 401F-DC.
Priority RMA is registered electronically. After purchase you receive a FortiCare registration to apply against the 401F-DC serial in the FortiCloud and FortiCare portal, alongside the device support contract. Nothing physical ships to start the service, so DataCenter360.ca provides it worldwide. Country-level RMA logistics vary, so confirm delivery availability for your location on the Fortinet service-availability page.
DataCenter360.ca provisions this five-year on-site RMA as a genuine Fortinet contract for your 401F-DC and emails the registration soon after checkout. Matched to a five-year FortiCare Premium or Elite contract, it keeps the appliance covered for hands-off recovery across its full service life.
A courier delivers the replacement 401F-DC within four hours, then a Fortinet engineer racks and cables it. If you ask, the engineer also removes the failed unit.
Yes. Priority RMA is an add-on to an active FortiCare Premium or Elite contract on the 401F-DC. Essential contracts are not eligible for add-on RMA.
Yes. Priority RMA options, including four-hour on-site delivery, cover weekends and holidays, unlike standard next-business-day replacement.
Only the FortiGate 401F-DC. The contract is bound to the 401F-DC serial number in FortiCare.
The service is registered electronically and sold worldwide, but four-hour on-site logistics depend on your location. Check the Fortinet service-availability page before relying on it.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-401F-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-FD4H1-212-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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