Fortinet FortiGate 50G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-GT50G-211-02-12)

Not every organization wants to commit to three or five years of Priority RMA coverage upfront. The 1-year 4-Hour Hardware Delivery Priority RMA service (FC-10-GT50G-211-02-12) for the FortiGate 50G provides the same four-hour replacement delivery commitment on an annual basis, giving organizations flexibility to reassess coverage needs at each renewal. For sites where in-house IT handles hardware installs, this is a cost-effective way to ensure fast parts delivery without paying for on-site engineer visits.

What This Service Covers

This Priority RMA add-on is available exclusively for FortiGate 50G units covered by FortiCare Premium or FortiCare Elite. Essential subscribers are not eligible for any Priority RMA option.

Who Uses Annual Priority RMA Coverage

Organizations on annual IT budget cycles, those piloting Priority RMA for the first time, and sites where hardware refresh plans are still in flux benefit most from the 1-year term. Managed service providers evaluating service tiers for a particular client may also start with a 1-year term to confirm the SLA meets expectations before committing longer. Any location with IT staff who can install and configure a replacement firewall fits this profile — the key constraint is having someone on-site or nearby who can do the work once the hardware arrives.

Activation and Electronic Delivery

This is a digital license delivered via email after purchase. Register the key in the Fortinet Support Portal under the FortiGate 50G serial number. The 1-year term activates on registration. If a hardware failure occurs during the term, open a case with Fortinet support, have the failure confirmed, and Fortinet dispatches a replacement unit via courier with a four-hour delivery commitment. Coverage includes weekends and holidays throughout the term.

4-Hour Delivery vs. Standard Bundle RMA

A UTP or Enterprise subscription bundle for the FortiGate 50G includes the FortiCare Premium base, which already provides standard next-business-day advanced RMA replacement. This 1-year 211 add-on compresses that window to four hours and extends it to weekends. The two products are complementary: the subscription bundle covers FortiGuard services, and this add-on covers hardware recovery speed. There is no bundle tier that includes four-hour hardware delivery natively — it is always an add-on.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. Annual Priority RMA licenses process electronically and are typically confirmed within one business day. The 1-year format is straightforward: order, register, and the coverage is live immediately. If after a year you find the four-hour window meets your SLA needs, the 3-year term at FC-10-GT50G-211-02-36 or the 5-year at FC-10-GT50G-211-02-60 offers the same coverage at a better per-year value.