Fortinet FortiGate 50G 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-GT50G-211-02-36)

Three years is a realistic planning horizon for most branch security deployments, and locking in a four-hour hardware replacement SLA at the start avoids scrambling later. The 3-year 4-Hour Hardware Delivery Priority RMA service (FC-10-GT50G-211-02-36) for the FortiGate 50G commits Fortinet to delivering a replacement unit within four hours of a confirmed fault — weekend or holiday included. Your on-site staff handle the swap; this service makes sure the hardware arrives fast.

What This Service Covers

This Priority RMA add-on is available exclusively for FortiGate 50G units covered by FortiCare Premium or FortiCare Elite. Essential subscribers are not eligible for any Priority RMA option.

Who Needs Fast Hardware Delivery

IT-staffed branch offices, regional distribution centers, and SMB main sites where at least one person can configure a firewall are the right audience. The 211 add-on is also practical for multi-site organizations where IT travels between locations: the four-hour delivery window often fits within the travel time, meaning the replacement unit is ready before the technician arrives. Organizations on a three-year hardware lifecycle align naturally with this term length.

Activation and Electronic Delivery

Purchase delivers a license key electronically. Register it in the Fortinet Support Portal under the FortiGate 50G serial number to activate the 3-year term. When a hardware issue is confirmed as a failure, open a support case with Fortinet and request RMA dispatch. Fortinet ships a replacement FortiGate 50G via courier with a four-hour delivery commitment. Coverage runs continuously from activation through the three-year term with no annual check-in required.

Priority RMA vs. FortiGuard Subscription

A UTP or Enterprise subscription bundle for the FortiGate 50G includes FortiCare Premium at its base, which already provides next-business-day advanced RMA replacement. This 211 service shortens that window to four hours and extends it through weekends. These are separate purchases that stack on the same device. Adding this add-on does not change your FortiGuard service coverage — it only accelerates the hardware replacement SLA when needed.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with current pricing and direct licensing access. The 3-year Priority RMA add-on processes electronically, and confirmation typically arrives within one business day. The three-year term aligns well with Fortinet’s standard hardware lifecycle and avoids the overhead of annual renewals for this particular service. Contact us if you’re aligning RMA terms across a fleet of FortiGate devices.