Fortinet FortiGate 50G-DSL FortiCare Premium, 3-Year (FC-10-F50GD-247-02-36)

SKU: FC-10-F50GD-247-02-36

Original price was: CAD$754.18.Current price is: CAD$608.22.

Save:19%You save CAD$102.19
The FortiGate 50G-DSL 3-Year FortiCare Premium (FC-10-F50GD-247-02-36) covers three years of 24×7 TAC support, four-hour critical response, and next-business-day hardware replacement for the FortiGate 50G-DSL — license only, delivered electronically to customers worldwide.
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Product description

Managed service providers and IT teams deploying FortiGate 50G-DSL units across client branch sites typically contract hardware and services in three-year blocks. The FortiGate 50G-DSL FortiCare Premium 3-Year (FC-10-F50GD-247-02-36) aligns with that cycle, providing 24×7 TAC access, a four-hour response window for critical-severity cases, and next-business-day hardware replacement from purchase through year three. Pairing the three-year contract with the hardware at the point of sale avoids a mid-deployment renewal and reduces the per-year cost compared to rolling 1-year terms.

What FortiCare Premium Covers

FortiCare Premium is the mid-tier Fortinet support contract, positioned between Essential and Elite. It provides 24×7 telephone access to Fortinet TAC, a four-hour critical response commitment for severity-1 issues, next-business-day hardware replacement, and ongoing access to FortiOS firmware, security patches, and the FortiCare portal for the entire three-year term.

This product provides FortiCare Premium tier coverage. The table below compares the three available FortiCare service levels:

Feature Essential Premium Elite
Critical issue response Next business day 4 hours 1 hour
24×7 telephone support
Hardware replacement RMA Next business day Next business day Next business day
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS & monitoring portal (FortiGate only)

Who Needs This

The FortiGate 50G-DSL combines a VDSL2/ADSL2+ modem with the FortiSP5 security processor, serving as both the WAN edge and the NGFW for DSL-connected branches. Sites in retail chains, SMB branch networks, and point-of-sale deployments where the DSL line is the only WAN option all benefit from the three-year term, which covers the mid-cycle period of the hardware’s working life. MSPs standardizing on three-year service contracts across multi-site portfolios will find the three-year term fits neatly into a unified procurement model.

Activation and Delivery

FC-10-F50GD-247-02-36 is an electronic license. DataCenter360.ca delivers the activation key within 0–1 business days of payment. Register at support.fortinet.com under Asset Management, enter the key, and link it to the FortiGate 50G-DSL serial number. TAC entitlement, firmware access, and RMA eligibility activate from registration. The three-year term begins on the registration date, not the purchase date.

FortiCare Premium vs. a Bundle

FortiCare Premium covers TAC support and hardware replacement only. FortiGuard services (IPS, URL filtering, antivirus, sandboxing) are separate subscriptions. If the FortiGate 50G-DSL’s FortiGuard services also need renewing, the 3-year UTP bundle (FC-10-F50GD-950-02-36) or Enterprise bundle (FC-10-F50GD-809-02-36) renews both FortiCare and FortiGuard services in a single transaction. Use standalone FortiCare Premium when only the support contract needs coverage and FortiGuard subscriptions are still valid.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and carries the complete FortiGate 50G-DSL service range. For managed service and multi-site DSL branch deployments, three-year FortiCare contracts are the most common fit: they price below year-over-year renewals and sync with the standard hardware refresh window. The 1-year (FC-10-F50GD-247-02-12) and 5-year (FC-10-F50GD-247-02-60) terms are also listed for deployments on a different procurement cycle. All licenses are delivered electronically worldwide.

FortiGate 50G-DSL FortiCare Premium 3-Year – Frequently Asked Questions

What does FortiCare Premium include for the FortiGate 50G-DSL?
FortiCare Premium provides 24×7 TAC telephone support, a four-hour response commitment for critical-severity issues, next-business-day hardware replacement RMA, and access to FortiOS firmware and the FortiCare portal for the full three-year term. FortiGuard threat intelligence services are not included.
Is there a 1-year or 5-year version of this contract?
Yes. FortiGate 50G-DSL FortiCare Premium is available in 1-year (FC-10-F50GD-247-02-12), 3-year (FC-10-F50GD-247-02-36), and 5-year (FC-10-F50GD-247-02-60) terms. The three-year term typically offers a lower per-year cost than annual renewal and avoids the overhead of an additional renewal mid-deployment.
Can I order FC-10-F50GD-247-02-36 from outside Canada?
Yes. FortiCare subscriptions are electronic licenses with worldwide delivery. DataCenter360.ca delivers activation keys electronically to any country within 0–1 business days of payment.
What happens to my DSL branch site if the FortiGate 50G-DSL hardware fails?
With an active FortiCare Premium contract, opening a TAC case initiates the RMA process and Fortinet ships a replacement unit targeting next-business-day delivery. That covers the hardware side of recovery; the DSL line from your ISP may need separate re-provisioning at the same time.
Does FortiCare Premium cover FortiGuard services like IPS and URL filtering?
No. FortiCare Premium is a TAC support and hardware replacement contract. FortiGuard security services (IPS, URL filtering, antivirus, sandboxing) require separate subscriptions. The 3-year UTP bundle (FC-10-F50GD-950-02-36) combines FortiCare Premium and all FortiGuard services if you need both covered at once.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G-DSL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F50GD-247-02-36

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