Fortinet FortiGate 50G-SFP-PoE Secure RMA Service, 1-Year (FC-10-F50GP-301-02-12)

Annual contracts work well for organizations that want to pilot a service level before committing to a longer term, or for those that align IT budgets on a 12-month cycle. The Fortinet FortiGate 50G-SFP-PoE 1-Year Secure RMA Service (FC-10-F50GP-301-02-12) gives you 12 months of coverage under Fortinet’s non-return hardware replacement program. When the device fails, Fortinet ships the replacement and the defective unit stays in your facility for local destruction. No manufacturer return required.

What Secure RMA Covers

The FortiGate 50G-SFP-PoE stores configuration data on non-removable solid-state media. Returning the device means configuration data — including credentials, policy tables, and certificates — leaves the premises with it. For organizations with strict data residency requirements, that’s not acceptable.

Secure RMA resolves this by waiving the return obligation. Fortinet ships the replacement unit first; the defective device remains in your custody. Twelve months of this coverage is provided under FC-10-F50GP-301-02-12.

Who Uses Secure RMA

This service applies to organizations whose security policies require physical custody of all hardware that has processed sensitive data. Government agencies, defense contractors, financial institutions, and healthcare providers commonly hold these requirements. It’s also used for perimeter devices that sit at the edge of segmented or classified networks, where even a fully wiped appliance represents a risk once it leaves the building.

Secure RMA is a Priority RMA add-on. It requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 50G-SFP-PoE unit. Essential contracts are not eligible.

FortiCare Support Tiers and Priority RMA

This service adds non-return coverage on top of the advanced replacement already included with Premium and Elite. The table below outlines the base support tiers to show how this add-on fits.

Activation and Delivery

FC-10-F50GP-301-02-12 is a software subscription with no physical component. After purchase, a license key is delivered electronically and registered to the target device in the Fortinet Support Portal. The 12-month coverage window starts from the activation date. E-delivery through DataCenter360.ca typically completes within one business day of order confirmation.

Annual vs. Multi-Year Coverage

Choosing a 1-year term makes sense when aligning service contracts to annual budget cycles, when the hardware lifecycle is uncertain, or when you’re evaluating whether the non-return feature is worth the incremental cost over standard Premium. The 3-year version (FC-10-F50GP-301-02-36) and 5-year version (FC-10-F50GP-301-02-60) are available for organizations that have confirmed the requirement and want to reduce per-year cost and administrative overhead.

Buying from DataCenter360.ca

For annual subscription purchases, DataCenter360.ca lets you order online without going through a sales representative for standard SKUs. The licensing team can assist with activation details if questions come up after purchase. Electronic delivery is used for all FortiCare subscriptions, keeping the process straightforward and fast regardless of where in the world the device is located.