Fortinet FortiGate 51G-5G Next-Day Priority RMA, 1-Year (FC-10-F51G5-210-02-12)

Standard hardware replacement under FortiCare Advanced Replacement can take several days end-to-end. For a FortiGate 51G-5G handling critical WAN or branch security, that’s often too long. The FC-10-F51G5-210-02-12 adds the Next Calendar Day Priority RMA tier for one year: confirmed failure triggers same-day dispatch, and a replacement unit arrives by the following calendar day.

What Next Calendar Day Priority RMA Covers

Service code -210- is Fortinet’s Next Calendar Day hardware delivery program. After a FortiGate 51G-5G failure is confirmed through the Fortinet Support Portal, Fortinet dispatches a replacement unit committed to arriving by the next calendar day. This covers every day of the year, Saturdays, Sundays, and statutory holidays included. The failed unit is returned through a standard RMA exchange after the replacement arrives on-site.

FortiCare Support Tiers and Priority RMA Eligibility

The Next Calendar Day Priority RMA add-on is available exclusively to FortiGate 51G-5G devices covered by FortiCare Premium or Elite. Devices on FortiCare Essential use return-and-replace fulfillment and are not eligible for Priority RMA.

Who Buys a 1-Year Next-Day RMA Subscription

A 1-year term fits several scenarios: organizations evaluating Priority RMA before committing to a longer term, IT managers aligning with annual OpEx budgets, or those adding coverage to a device mid-lifecycle where only a year or two of hardware life remains. The Next Calendar Day tier is the right fit for sites that can tolerate an overnight gap — the critical requirement is that replacement arrives the next morning, not within hours.

Activation and Delivery

FC-10-F51G5-210-02-12 is an electronic license delivered to the order contact within 0-1 business days. Activate through the Fortinet Support Portal by applying the key to the FortiGate 51G-5G device record under your FortiCare Premium or Elite plan. The 1-year term begins from the activation date.

This Service vs. a Full Subscription Bundle

Priority RMA is a hardware recovery add-on, not a security subscription. It doesn’t provide FortiGuard IPS, antivirus, web filtering, or any other threat prevention capability. If the FortiGate 51G-5G needs active protection alongside fast hardware recovery, a UTP or Enterprise bundle packages security services and FortiCare support together. The FC-10-F51G5-210-02-12 belongs on top of an existing bundle when the specific goal is shortening hardware recovery time.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca provides the full FortiGate 51G-5G service stack with electronic delivery in 0-1 business days. The FC-10-F51G5-210-02-12 activates against your existing FortiCare Premium or Elite subscription in the Fortinet Support Portal, straightforward to add at renewal or mid-term.