Fortinet FortiGate 51G-SFP-PoE FortiCare Essential, 1-Year (FC-10-F51GP-314-02-12)

SKU: FC-10-F51GP-314-02-12

Original price was: CAD$258.96.Current price is: CAD$208.84.

Save:19%You save CAD$35.13
FC-10-F51GP-314-02-12 delivers 1-year FortiCare Essential support for the FortiGate 51G-SFP-PoE: firmware access, around-the-clock critical-issue tickets, and next-business-day advance hardware replacement, delivered electronically worldwide.
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Product description

Putting a FortiGate 51G-SFP-PoE into production without attaching a support contract leaves firmware updates locked and advance replacement unavailable. The FC-10-F51GP-314-02-12 covers the first year of FortiCare Essential support on the FG-51G-SFP-PoE — the baseline that keeps the device in a supported, firmware-current state and provides access to Fortinet’s advance replacement program if the hardware fails.

What FortiCare Essential Covers

FortiCare Essential is Fortinet’s entry support tier for hardware devices. Under this 1-year contract, a registered FG-51G-SFP-PoE receives full access to the Fortinet Support Portal and firmware downloads for 12 months, 24×7 ticket-based critical-issue support, and next-business-day advance hardware replacement on confirmed hardware failures. This tier does not include telephone access to a live engineer.

FortiCare Essential is the entry-level support tier. The table below compares it with Premium and Elite so you can confirm this contract matches your coverage requirements.

Support Feature Essential Premium Elite
24×7 critical-issue ticket support
Telephone support (live engineer)
Advance hardware replacement (next business day)
Priority RMA add-on eligibility
Firmware, tools & support portal access
Extended LTS support & Elite monitoring portal

Who Buys This

IT teams deploying new FG-51G-SFP-PoE units who need to attach a support contract at the time of hardware purchase. Also used for annual renewals where the organization prefers 1-year support billing cycles. The 51G-SFP-PoE runs FortiSP5-accelerated NGFW enforcement and provides four PoE+ ports for downstream devices — keeping it covered is standard practice for any site that depends on it for network security and device power.

Activation and Delivery

FC-10-F51GP-314-02-12 is a license delivered electronically. Place the order at DataCenter360.ca, and the registration key arrives by email within 0-1 business days. Register the key in the Fortinet Support Portal under the target device’s serial number, and coverage becomes active immediately. This is a worldwide SKU — no geographic restriction applies to where the device is registered.

Essential vs. a FortiGuard Bundle

FortiCare Essential activates hardware support and portal access only — it does not turn on FortiGuard security subscriptions. If the FG-51G-SFP-PoE needs active threat prevention alongside hardware support, a UTP (FC-10-F51GP-950-02-12) or Enterprise (FC-10-F51GP-809-02-12) bundle includes FortiGuard services and a FortiCare component in a single SKU, typically at better combined value. Essential standalone suits environments where FortiGuard coverage is already in place and only the support contract needs to be refreshed.

Buying from DataCenter360.ca

DataCenter360.ca stocks the full FortiGate 51G-SFP-PoE license catalog — Essential through Enterprise, 1-year through 5-year terms. We’re a Fortinet Select Partner, which means license orders are processed directly: submit the order, get the key by email, apply it in the portal. If this is an initial deployment and you’re deciding between Essential and a bundle, we’re available to help you compare the options against your actual security requirements.

What is included in FC-10-F51GP-314-02-12?
One year of FortiCare Essential support for a registered FortiGate 51G-SFP-PoE. This covers: support portal and firmware access for 12 months, 24×7 critical-issue ticket submission, and next-business-day advance hardware replacement on confirmed failures. Telephone support and FortiGuard security feed subscriptions are not included.
What happens if I let FortiCare Essential lapse on the FG-51G-SFP-PoE?
A lapsed FortiCare contract means firmware updates and support portal downloads are no longer accessible, and advance hardware replacement coverage ends. The device continues to operate, but any hardware failure would be out-of-warranty and out-of-support. Applying a new FC-10-F51GP-314-02-12 reactivates coverage; brief gaps in support are generally acceptable, but extended lapses can complicate upgrade eligibility.
Does FortiCare Essential include access to telephone support?
No. The Essential tier provides 24×7 ticket-based support for critical issues only. If your team needs live telephone escalation to a Fortinet engineer, FortiCare Premium (-247- SKUs) is the appropriate upgrade. Premium adds telephone support on top of the full Essential feature set.
How quickly is the registration key delivered after ordering?
DataCenter360.ca delivers license keys electronically, typically within the same business day as order confirmation. Keys are sent by email to the address on the order. Once received, apply the key in the Fortinet Support Portal under your FG-51G-SFP-PoE asset listing to activate coverage immediately.
Is FortiCare Essential compatible with the FortiGate 51G-SFP-PoE from initial purchase?
Yes. FC-10-F51GP-314-02-12 can be applied to a newly registered FG-51G-SFP-PoE as the initial support contract or used to renew an expiring Essential term. If you purchase the hardware and this SKU together, both can be registered in the same Fortinet Support Portal session.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-51G-SFP-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F51GP-314-02-12

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