Fortinet FortiGate 51G-SFP-PoE FortiCare Essential, 5-Year (FC-10-F51GP-314-02-60)

SKU: FC-10-F51GP-314-02-60

Original price was: CAD$1,294.82.Current price is: CAD$1,044.20.

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FC-10-F51GP-314-02-60 provides 5 years of FortiCare Essential support for the FortiGate 51G-SFP-PoE: firmware, 24×7 critical-issue tickets, and advance hardware replacement, delivered electronically worldwide.
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Product description

A five-year support contract bought once removes the renewal reminder from the calendar for the life of a typical hardware deployment. The FC-10-F51GP-314-02-60 does exactly that for the FortiGate 51G-SFP-PoE — one purchase covers 60 months of FortiCare Essential support: firmware access, 24×7 ticket-based critical-issue resolution, and advance hardware replacement whenever it’s needed. For sites running the 51G-SFP-PoE as both a security gateway and a PoE switch for IP phones or access points, that continuity matters.

What FortiCare Essential Covers

FortiCare Essential is the foundational Fortinet support tier for hardware devices. This SKU applies 5 years of that coverage to a registered FG-51G-SFP-PoE: full access to Fortinet’s support portal and firmware downloads throughout the term, 24×7 critical-issue ticket submission, and next-business-day advance replacement if the hardware fails. The contract activates in FortiCare against the device serial number at registration.

FortiCare Essential is the entry-level support tier. The table below compares it with Premium and Elite so you can confirm this contract matches your coverage requirements.

Support Feature Essential Premium Elite
24×7 critical-issue ticket support
Telephone support (live engineer)
Advance hardware replacement (next business day)
Priority RMA add-on eligibility
Firmware, tools & support portal access
Extended LTS support & Elite monitoring portal

Who Buys This

Organizations with a five-year asset lifecycle on their branch or SMB perimeter gear, or those that want to lock in support pricing before contract costs increase. The FG-51G-SFP-PoE handles both NGFW enforcement and PoE delivery for up to four downstream devices, so keeping support active over a longer term avoids risk during a device’s most productive years. Teams that want live engineer access for critical issues should evaluate FortiCare Premium alongside this option.

Activation and Delivery

This is a software license, delivered electronically. After purchase from DataCenter360.ca, the registration key arrives by email within 0-1 business days. Apply it in the Fortinet Support Portal under your device’s asset entry — the FG-51G-SFP-PoE must already be registered by serial number. Coverage begins immediately on activation. Worldwide delivery, no geographic restriction on this license.

Essential Coverage vs. a Subscription Bundle

FortiCare Essential handles hardware and ticket support only. It does not enable FortiGuard security subscriptions such as IPS, AV, or web filtering. If the FG-51G-SFP-PoE also needs active security services, a UTP bundle (FC-10-F51GP-950-02-12) or Enterprise bundle (FC-10-F51GP-809-02-12) at 1-year terms, or multi-year equivalents, includes both the FortiGuard feed access and a support component. Standalone Essential is the right fit when FortiGuard services are already covered and only the support contract needs to be renewed or extended.

Buying from DataCenter360.ca

DataCenter360.ca carries the full range of FortiGate 51G-SFP-PoE subscriptions — from 1-year through 5-year terms and across all coverage tiers. As a Fortinet Select Partner, we fulfill license SKUs directly: place an order, receive the key by email, apply it in the portal. Five-year contracts are priced per-year in the catalog; purchasing the 60-month term upfront typically costs less than renewing annually.

What does the 5-year term mean for FortiCare Essential coverage?
The FC-10-F51GP-314-02-60 registers 60 months of continuous FortiCare Essential support on the FG-51G-SFP-PoE from the activation date. Firmware access, 24×7 critical-issue tickets, and advance hardware replacement are all active for the full five-year term without annual renewal steps. At the end of the term, renewing or upgrading to a higher tier continues coverage.
Does FortiCare Essential provide telephone support?
No — telephone access to a live Fortinet engineer requires FortiCare Premium or Elite. Essential provides 24×7 ticket submission through the support portal for critical issues. For most SMB deployments, ticket-based resolution is sufficient; larger or more time-sensitive environments may prefer to specify Premium from the outset.
What is advance hardware replacement under Essential?
When a hardware defect is confirmed on a covered device, Fortinet ships a replacement FG-51G-SFP-PoE next business day using advance replacement — meaning you receive the new unit before returning the failed one. A prepaid return label accompanies the replacement. Coverage applies to manufacturing defects and hardware failure, not accidental damage.
Can I upgrade from Essential to Premium mid-term?
Coverage tier upgrades typically require purchasing a new contract at the higher tier and applying it to the device, which may overlap or extend the existing Essential term. Contact Fortinet support or your partner for the correct upgrade path, as policies can vary. DataCenter360.ca can help source the appropriate Premium SKU for the remaining or new term.
Is FortiCare Essential the same as a FortiGuard subscription?
No. FortiCare is a hardware support and ticket-access contract — it keeps the device supported but does not activate FortiGuard security intelligence feeds like IPS signatures, antivirus, or URL filtering. FortiGuard services require a separate subscription or a bundle (UTP, ATP, Enterprise) that includes them. A device running without active FortiGuard feeds still benefits from FortiCare for hardware replacement and firmware access.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-51G-SFP-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F51GP-314-02-60

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