Fortinet FortiGate 51G-SFP-PoE FortiCare Essential, 3-Year (FC-10-F51GP-314-02-36)

SKU: FC-10-F51GP-314-02-36

Original price was: CAD$776.89.Current price is: CAD$626.52.

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FC-10-F51GP-314-02-36 is a 3-year FortiCare Essential contract for the FortiGate 51G-SFP-PoE, covering firmware access, 24×7 critical-issue ticket support, and advance hardware replacement — e-delivered worldwide.
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Product description

For teams that plan hardware life cycles in 3-year increments, a single 36-month support contract removes the first two annual renewals from the to-do list. The FC-10-F51GP-314-02-36 applies three years of FortiCare Essential coverage to the FortiGate 51G-SFP-PoE, keeping firmware access, critical-issue tickets, and advance hardware replacement active through a full deployment cycle — without the administrative overhead of annual reordering.

What FortiCare Essential Covers

This is a 3-year FortiCare Essential subscription for a registered FG-51G-SFP-PoE. The Essential tier provides access to Fortinet’s support portal and firmware downloads for the duration, 24×7 critical-issue ticket submission, and next-business-day advance hardware replacement if the unit fails. It does not include telephone access to a live engineer — that’s the FortiCare Premium tier.

FortiCare Essential is the entry-level support tier. The table below compares it with Premium and Elite so you can confirm this contract matches your coverage requirements.

Support Feature Essential Premium Elite
24×7 critical-issue ticket support
Telephone support (live engineer)
Advance hardware replacement (next business day)
Priority RMA add-on eligibility
Firmware, tools & support portal access
Extended LTS support & Elite monitoring portal

Who Buys This

IT teams at SMBs or branch offices who purchased the FG-51G-SFP-PoE and want to cover it through a standard 3-year refresh cycle. Three-year support terms are common where hardware budgets are planned in cycles that match operating leases or depreciation schedules. Sites running the 51G-SFP-PoE for combined NGFW and PoE switching — powering IP phones or wireless APs alongside security enforcement — benefit from keeping the device in a covered, firmware-current state throughout.

Activation and Delivery

FC-10-F51GP-314-02-36 is a license key delivered electronically. DataCenter360.ca sends the registration key by email within 0-1 business days of order. Apply it in the Fortinet Support Portal against the FG-51G-SFP-PoE serial number — coverage activates immediately. This subscription is available worldwide; no geographic restriction applies.

Three Years of Essential vs. Upgrading to a Bundle

A 3-year FortiCare Essential contract covers hardware support without activating FortiGuard security feeds. If the FG-51G-SFP-PoE also needs IPS, AV, URL filtering, and other FortiGuard services across the same 3-year window, a UTP bundle (FC-10-F51GP-950-02-36) or Enterprise bundle (FC-10-F51GP-809-02-36) combines both in one contract. Standalone Essential is the right choice when FortiGuard subscriptions are handled separately or when only the hardware support component is being renewed.

Buying from DataCenter360.ca

The FC-10-F51GP-314-02-36 is stocked and ready to order at DataCenter360.ca. As a Fortinet Select Partner, we process license orders directly — no routing through multiple distribution layers. You’ll have the registration key in your inbox the same business day in most cases, ready to apply in the Fortinet portal. We also carry the 1-year and 5-year Essential terms if the project timeline calls for a different contract length.

What does the FC-10-F51GP-314-02-36 specifically provide?
It provides 3 years of FortiCare Essential support for a registered FortiGate 51G-SFP-PoE: support portal and firmware access, 24×7 critical-issue ticket submission, and next-business-day advance hardware replacement. The three-year term runs continuously from the activation date. It does not enable FortiGuard security subscriptions (IPS, AV, URL filtering) — those require a separate subscription or bundle.
Can I stack this contract on top of an existing Essential term?
Yes. Applying a new FortiCare Essential SKU to a device that already has active coverage extends the expiry date rather than overwriting it. For example, applying FC-10-F51GP-314-02-36 to a device with 6 months remaining on an existing contract will push the new expiry 36 months beyond the current end date. Verify the resulting expiry in the Fortinet Support Portal after registration.
Does Essential include telephone support for the FortiGate 51G-SFP-PoE?
No. Telephone access to a Fortinet engineer is part of FortiCare Premium (-247- SKUs) and Elite. Essential is a ticket-only support tier for critical issues. For environments where live telephone escalation is a compliance or SLA requirement, upgrading to Premium is the appropriate choice.
How does advance hardware replacement work at the 3-year Essential tier?
If a hardware fault is confirmed by the Fortinet support team through the ticket portal, a replacement FG-51G-SFP-PoE unit is dispatched next business day using advance replacement — you receive the new unit before returning the defective one. The RMA remains active throughout all 36 months of the contract. The Priority RMA add-on (-210- SKU) can accelerate this to same-day or four-hour dispatch if tighter SLAs are required.
Is FortiCare Essential the same as having FortiGuard active?
No. FortiCare covers hardware replacement and ticket-based support. FortiGuard is the separate subscription service that delivers real-time threat intelligence — IPS signatures, antivirus definitions, URL and DNS filtering databases, and similar feeds. A FortiGate 51G-SFP-PoE with only FortiCare Essential active will still run and enforce policy, but FortiGuard-dependent features (IPS, AV, web filtering) will not update. If both are needed, a bundle SKU covering Essential-or-higher FortiCare plus FortiGuard services is more cost-effective.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-51G-SFP-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F51GP-314-02-36

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