Fortinet FortiGate 51G-SFP-PoE Secure RMA Service, 1-Year (FC-10-F51GP-301-02-12)

SKU: FC-10-F51GP-301-02-12

Original price was: CAD$129.63.Current price is: CAD$121.53.

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The FC-10-F51GP-301-02-12 is a 1-year Secure RMA subscription for the FortiGate 51G-SFP-PoE. It ensures that if the appliance fails, Fortinet delivers a replacement while the defective hardware remains within your facility — protecting on-device data from leaving your control.
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Product description

For organizations adding the FortiGate 51G-SFP-PoE to a high-security segment, the 1-year Secure RMA (FC-10-F51GP-301-02-12) is a practical first step. It provides one year of hardware replacement coverage where the failed unit never leaves your premises — useful for evaluating the service, aligning with an annual renewal cycle, or bridging coverage while a longer procurement is processed.

What Secure RMA Covers

FortiGate appliances write configuration and session data to integrated storage that cannot be removed without voiding the warranty. Under standard RMA, that hardware leaves your facility. Secure RMA solves this: Fortinet ships a replacement on confirmation of failure, and the defective unit remains inside your controlled environment for secure destruction. The add-on requires a valid FortiCare Premium or FortiCare Elite per-device contract.

FortiCare Support and RMA Tiers

This Priority RMA add-on extends the RMA rights provided by your FortiCare tier. The table below shows what each tier includes:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who This Suits

A 1-year term is well-matched to initial rollouts, annual budget cycles, or environments where procurement is reviewed yearly. It is also the right choice when you want to confirm that Secure RMA fits your operation before committing to a 3-year or 5-year term. The service features — non-return of defective hardware and advance replacement — are the same regardless of term length.

Activation and Delivery

FC-10-F51GP-301-02-12 is an electronic license delivered to your registered email within 0–1 business days of confirmed payment. You activate it in your FortiCare account against the FortiGate 51G-SFP-PoE serial number. The 1-year period begins on the activation date, so the clock starts when you’re ready — not when the order ships.

Longer Terms Also Available

If Secure RMA is already part of your standard security posture, the 3-year (FC-10-F51GP-301-02-36) or 5-year (FC-10-F51GP-301-02-60) subscription reduces per-year cost and eliminates the annual renewal task. All three terms carry identical service terms; the difference is duration and price.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with experience in licensing for security-sensitive environments. This subscription is fulfilled electronically; your license key and activation instructions arrive by email, and our team is available to assist with account setup or FortiCare pairing questions. If you need Secure RMA alongside a FortiCare Premium contract, we can quote them together.

Can I purchase Secure RMA without a FortiCare Premium contract?
No. Secure RMA is a Priority RMA add-on and requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 51G-SFP-PoE. It cannot be used with FortiCare Essential. Contact DataCenter360.ca if you need to add both in one order.
What is the replacement process under Secure RMA?
Once a hardware failure is confirmed through a support ticket, Fortinet ships a replacement unit. The defective FortiGate 51G-SFP-PoE stays at your site — you handle disposal internally per your security policies. No return merchandise authorization is issued for the failed unit.
Does this 1-year license renew automatically?
No. Fortinet licenses do not auto-renew. At the end of the 1-year term you will need to purchase a new subscription to maintain Secure RMA coverage. DataCenter360.ca can remind you before expiry if you let us know.
Is there a difference in coverage between the 1-year and 5-year Secure RMA?
No. The service scope is identical — advance replacement shipped, defective hardware retained on-site. The only differences are term length and total price. Longer terms typically offer a better per-year cost.
How quickly is the replacement delivered?
Secure RMA is a Priority RMA service, so delivery timing follows the applicable country SLA. Response is faster than standard next-business-day RMA and covers weekends and holidays. For exact delivery commitments in your region, check the Fortinet service availability page or ask DataCenter360.ca.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-51G-SFP-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F51GP-301-02-12

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