Fortinet FortiGate 51G-SFP-PoE Secure RMA Service, 5-Year (FC-10-F51GP-301-02-60)

If your FortiGate 51G-SFP-PoE sits inside a classified network, a government facility, or any environment where removing hardware is not an option, standard RMA falls short. The FC-10-F51GP-301-02-60 covers five years of Secure RMA: when a unit fails, Fortinet dispatches a replacement to your site — and the defective device stays in your hands, no return required, no data leaves your perimeter.

What Secure RMA Covers

FortiGate appliances store configuration data on non-removable solid-state media. Under a standard RMA, returning that hardware means the media leaves your building. Secure RMA eliminates that exposure: Fortinet sends a replacement once the failure is confirmed, and the defective unit remains in your controlled environment for internal disposal. Coverage is on a per-device basis and must be paired with an active FortiCare Premium or FortiCare Elite support contract.

FortiCare Support and RMA Tiers

This Priority RMA add-on sits on top of your FortiCare per-device support tier. Here is how the tiers compare across RMA and response levels:

Who Needs This Service

The 5-year Secure RMA is suited for long-term deployments in high-security settings: federal agencies, defense contractors, financial institutions under strict hardware asset policies, and healthcare networks bound by on-premises data requirements. It is also a fit for corporate environments where security protocols prohibit third-party handling of any network device that has processed classified traffic.

Activation and Delivery

FC-10-F51GP-301-02-60 is an electronic license delivered to the email on file within 0–1 business days of order confirmation. Activation is completed through your FortiCare support account and is tied to the registered serial number of the FortiGate 51G-SFP-PoE. Coverage begins on the activation date, so you choose when your 5-year window starts.

Choosing the Right Term

Five years removes the administrative overhead of annual or triennial renewals — practical for stable infrastructure where the FortiGate 51G-SFP-PoE is a fixed, long-term asset. If you need more flexibility or prefer to align renewals with a hardware refresh cycle, 1-year (FC-10-F51GP-301-02-12) and 3-year (FC-10-F51GP-301-02-36) terms are available separately.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner serving Canadian businesses. Secure RMA subscriptions are fulfilled electronically with delivery confirmation. Our team can advise on FortiCare tier requirements and help you bundle this add-on with a matching Premium or Elite support contract if you need both in one order. Reach out before checkout if you have questions about compatibility or activation.