Fortinet FortiGate 51G-SFP-PoE Secure RMA Service, 3-Year (FC-10-F51GP-301-02-36)

SKU: FC-10-F51GP-301-02-36

Original price was: CAD$388.88.Current price is: CAD$313.62.

Save:19%You save CAD$52.69
The FC-10-F51GP-301-02-36 is a 3-year Secure RMA subscription for the FortiGate 51G-SFP-PoE. When hardware fails, Fortinet sends a replacement without requesting the defective unit back — your device and the data on it stay within your secure environment.
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Product description

Three years of Secure RMA for the FortiGate 51G-SFP-PoE strikes a balance between commitment and flexibility. The FC-10-F51GP-301-02-36 means that for the next three years, any hardware failure is resolved with a Fortinet-dispatched replacement — and the failed appliance stays within your controlled environment. No courier collects it. No data leaves the building.

What Secure RMA Covers

Fortinet appliances carry configuration data on non-field-replaceable solid-state media. Returning a failed unit under a standard RMA moves that media off your premises. Secure RMA addresses exactly this concern: the service allows non-return of the defective hardware while Fortinet provides an advance replacement to restore operations. It must be paired with an active FortiCare Premium or FortiCare Elite per-device support contract.

FortiCare Support and RMA Tiers

Secure RMA is a Priority RMA add-on. Your FortiCare per-device tier sets the baseline response; this add-on extends your RMA rights. Here is the full comparison:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Benefits from This Service

The 3-year term fits organizations running the FortiGate 51G-SFP-PoE in a secure zone — classified networks, regulated data centers, financial back-office environments, or any facility where hardware asset control is mandatory. It also suits organizations that want Secure RMA coverage aligned with a hardware refresh cycle rather than locking into a 5-year commitment.

Activation and Delivery

FC-10-F51GP-301-02-36 is delivered electronically to the registered email within 0–1 business days of order. Activation links the license to the FortiGate 51G-SFP-PoE serial number inside your FortiCare account, and coverage starts on the date you activate — giving you full control over when the 3-year period begins.

Other Term Options

If your planning horizon is shorter, the 1-year Secure RMA (FC-10-F51GP-301-02-12) lets you evaluate the service before a longer commitment. For the lowest per-year cost and the fewest renewal events, the 5-year term (FC-10-F51GP-301-02-60) is available. The service features are identical across all terms.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Secure RMA subscriptions ship electronically with purchase confirmation. We can verify FortiCare tier prerequisites, bundle additional licenses, or clarify regional availability before you order. Reach out directly if you need a formal quote or have compatibility questions.

Does Secure RMA work without FortiCare Premium?
No. Secure RMA is a Priority RMA add-on that requires an active FortiCare Premium or FortiCare Elite contract on the same device. If you only have FortiCare Essential, you are not eligible for any Priority RMA option.
What do I do with the failed FortiGate 51G-SFP-PoE?
You retain it. Fortinet ships a replacement once the failure is acknowledged, and you dispose of the defective unit internally according to your data security and asset disposal policies — no return label, no courier pickup required.
Does Secure RMA cover weekends and holidays?
Priority RMA add-ons, including Secure RMA, extend coverage to weekends and holidays, unlike standard next-business-day RMA which excludes those days. Confirm specifics with your Fortinet account team for your region.
When does the 3-year coverage period start?
Coverage begins on the activation date, not the order date. You receive the license electronically and activate it in your FortiCare account when ready, so the 3-year window starts at a time that suits your deployment schedule.
Is Secure RMA available for all countries?
Availability varies by country. Fortinet maintains a current service-availability page. Contact DataCenter360.ca or your Fortinet account manager to confirm whether Secure RMA is offered in your location before placing your order.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-51G-SFP-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F51GP-301-02-36

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