Original price was: CAD$1,035.86.CAD$835.36Current price is: CAD$835.36.
Authorized Partner for United States (US)Branch sites and distributed deployments often run on a three-year budget cycle, which makes FC-10-F51GP-247-02-36 a practical match: 36 months of FortiCare Premium for the FortiGate 51G-SFP-PoE. At sites where the 51G-SFP-PoE also powers PoE-connected access points, IP cameras, or VoIP phones, a hardware fault grounds multiple network elements at once. Having 24×7 TAC access and next-business-day replacement available across the full three years keeps that risk manageable.
FortiCare Premium activates 24×7 telephone access to the Fortinet TAC with a 1-hour response SLA for critical (P1) issues and next-business-day handling for non-critical cases. The subscription also covers next-business-day advanced hardware replacement (RMA), firmware downloads, and full support portal access for all 36 months. Optional Priority RMA (FC-10-F51GP-210-02-36) can be added separately for same-day or 4-hour replacement.
See how Premium compares to Essential and Elite:
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response time | Next business day | 1 hour, 24×7 | 15 minutes, 24×7 |
| Non-critical response time | Next business day | Next business day | 2 business hours |
| 24×7 telephone support | — | ✓ | ✓ |
| Hardware RMA (advanced replacement) | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 51G-SFP-PoE is typically found at branch offices, retail locations, and compact installations where the firewall also powers PoE devices. A 3-year FortiCare Premium term suits organizations that align IT procurement with capital budget cycles, those phasing hardware across a multi-site rollout who want synchronized renewal dates, or those who want active vendor support without the longer commitment of a 5-year term.
FC-10-F51GP-247-02-36 is a software license delivered electronically. After order confirmation, the activation key arrives by email, typically the same business day. Register it at support.fortinet.com against the FortiGate 51G-SFP-PoE serial number. No hardware ships. The license is valid worldwide.
This subscription covers hardware support and TAC access only. FortiGuard security feeds are not included. If the deployment also requires IPS, antivirus, URL filtering, and application control, a UTP or Enterprise bundle for the FortiGate 51G-SFP-PoE packages FortiCare Premium with all FortiGuard services in one subscription. Use this standalone FortiCare SKU when security feeds are handled separately, or when extending support on a hardware-only deployment.
DataCenter360.ca stocks FortiCare subscriptions for the FortiGate 51G-SFP-PoE at 1, 3, and 5-year terms. As a Fortinet Select Partner, the 3-year FortiCare Premium is ready for immediate electronic delivery. If you are aligning this renewal with an existing subscription end date or covering multiple 51G-SFP-PoE units, contact DataCenter360.ca before ordering.
FortiCare Premium covers the entire appliance, including all integrated hardware. If a PoE port, SFP interface, or any other component fails, the RMA process covers a full unit replacement. Technical issues related to PoE behavior are handled through the Fortinet TAC under this subscription.
Fortinet commits to a 1-hour response for critical (P1) issues, 24 hours a day, 7 days a week, for the full 36-month term. FortiCare Essential responds next business day; FortiCare Elite responds within 15 minutes.
Yes, using Fortinet’s co-term process. You can add additional coverage before the current term ends, extending the expiry date. The standard approach is to let the 3-year term run to expiry and renew, or to purchase the longer term before deployment to avoid staggered end dates across devices.
No. FC-10-F51GP-247-02-36 is a hardware support and TAC subscription. FortiGuard feeds (IPS, antivirus, URL filtering) are separate. For combined coverage, the 3-year UTP bundle (FC-10-F51GP-950-02-36) or Enterprise bundle includes both FortiCare Premium and FortiGuard services in a single SKU.
Yes. Advanced replacement is included for the full 36-month term. Fortinet ships a replacement unit before you return the faulty device. Optional Priority RMA (FC-10-F51GP-210-02-36) is available separately for same-day or 4-hour replacement.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-51G-SFP-PoE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F51GP-247-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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