Original price was: CAD$1,726.43.CAD$1,392.29Current price is: CAD$1,392.29.
Authorized Partner for United States (US)The FortiGate 51G-SFP-PoE is built for installations where the firewall also powers connected devices: PoE access points, IP cameras, or VoIP phones running off the same compact appliance. Keeping that hardware supported through its deployment life is straightforward with FC-10-F51GP-247-02-60, which covers five full years of FortiCare Premium and eliminates the overhead of annual support renewals.
FortiCare Premium activates 24×7 telephone access to the Fortinet TAC with a 1-hour response SLA for critical (P1) issues and next-business-day handling for non-critical cases. The subscription covers next-business-day advanced hardware replacement (RMA), firmware download access, and full Fortinet support portal access. Priority RMA can be added separately as an optional service for faster physical replacement. The 5-year term keeps all of this active across the hardware’s expected lifecycle without annual renewal touchpoints.
See how Premium compares to Essential and Elite below.
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response time | Next business day | 1 hour, 24×7 | 15 minutes, 24×7 |
| Non-critical response time | Next business day | Next business day | 2 business hours |
| 24×7 telephone support | — | ✓ | ✓ |
| Hardware RMA (advanced replacement) | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 51G-SFP-PoE is often deployed in environments where continuous uptime is expected: branch offices, retail locations, hospitality networks, or any site where the firewall also acts as a PoE power source for Wi-Fi or surveillance equipment. Downtime affects multiple device types simultaneously, making 24×7 TAC access and NBD hardware replacement useful rather than optional. A 5-year FortiCare term is well suited to stable deployments where the hardware is expected to run unmodified for several years.
FC-10-F51GP-247-02-60 is a software license delivered electronically. The activation key arrives by email after order confirmation, typically the same business day. Register it at support.fortinet.com against your FortiGate 51G-SFP-PoE serial number. No hardware ships. Valid for customers worldwide with no geographic restrictions on the license itself.
This subscription covers hardware support and Fortinet TAC access only. It does not include FortiGuard security feeds. If you need both vendor support and active security service updates (IPS, antivirus, URL filtering, application control), a UTP or Enterprise bundle for the FortiGate 51G-SFP-PoE combines FortiCare Premium with all FortiGuard services in a single license. Purchase this FortiCare-only SKU when extending the support component of an existing bundle or adding support to a hardware-only deployment.
DataCenter360.ca is a Fortinet Select Partner delivering FortiCare subscriptions electronically, typically the same business day as your order. The 5-year term for the FortiGate 51G-SFP-PoE is available immediately. If you’re deploying a PoE firewall in a multi-device environment and want to confirm whether this subscription aligns with your coverage plan, reach out before you order.
FortiCare Premium covers the entire appliance, including all integrated hardware features. If a PoE port or the SFP interface fails, the RMA process covers the full unit replacement. Technical issues related to PoE behavior are supported through the Fortinet TAC under this subscription.
A 5-year term aligns with the typical hardware deployment lifecycle, removes four annual renewals from your workload, and often results in a lower per-year cost than purchasing 1-year subscriptions consecutively. It’s the standard choice for deployments where the device is expected to run without a hardware swap for several years.
Fortinet commits to a 1-hour response for critical (P1) issues, 24 hours a day, 7 days a week, for the full 5-year term. FortiCare Essential responds next business day; FortiCare Elite responds within 15 minutes.
Yes. Next-business-day advanced replacement is included. Fortinet ships a replacement FortiGate 51G-SFP-PoE unit before you return the faulty device. Optional Priority RMA (FC-10-F51GP-210-02-60) is available separately if you need same-day or 4-hour replacement.
No. FC-10-F51GP-247-02-60 is a support-only subscription. FortiGuard services (IPS, antivirus, URL filtering, application control) are separate. If you need security feeds alongside support, a UTP (FC-10-F51GP-950-02-60) or Enterprise bundle for the 51G-SFP-PoE covers both in a single SKU.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-51G-SFP-PoE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F51GP-247-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
