Fortinet FortiGate 70G 4-Hour Hardware Delivery RMA, 3-Year (FC-10-GT70G-211-02-36)

When your FortiGate 70G goes down and your IT team is ready to swap hardware the moment a replacement arrives, the 4-Hour Hardware Delivery Priority RMA is what you add to your FortiCare coverage. Under FC-10-GT70G-211-02-36, Fortinet commits to delivering replacement hardware within four hours of a verified hardware failure — giving your team a defined recovery window rather than an open-ended wait.

What This Service Covers

The 4-Hour Hardware Delivery Priority RMA add-on upgrades the logistics side of your FortiCare support. Once Fortinet confirms a hardware failure on your FortiGate 70G, a replacement unit ships with a commitment to arrive at your location within four hours. This is a delivery SLA — your team performs the physical swap. The 3-year term of FC-10-GT70G-211-02-36 aligns well with a mid-cycle hardware refresh and removes the need for annual renewal reminders.

This service requires FortiCare Premium or Elite as the underlying support contract. Without one of those two tiers, Priority RMA add-ons are not available.

Who Should Add This

Priority RMA with 4-hour delivery suits IT operations teams that have the in-house skills to perform a firewall swap but can’t absorb extended downtime waiting for standard depot return timelines. It’s a fit for branch office deployments where the FortiGate 70G is the sole perimeter device, retail environments with tight trading-hours constraints, and any organization with a 4-hour RTO written into their disaster recovery plan.

Activation and Delivery

This is a license delivered electronically — there is no physical shipment of any activation media. After purchase, DataCenter360.ca sends the license key to your inbox. You register it in the Fortinet Support Portal (support.fortinet.com) under your FortiGate 70G’s serial number, associating the Priority RMA entitlement with the device. Coverage begins on registration date and runs for three years.

Priority RMA vs. Your FortiCare Tier

Priority RMA is a targeted add-on for hardware replacement logistics. It sits on top of a FortiCare Premium or Elite subscription, which provides telephone support, firmware updates, and the base Advanced Replacement RMA. If you’re currently on FortiCare Essential, the upgrade path is to FortiCare Premium first.

For teams that need FortiGuard security services alongside faster RMA, the UTP or Enterprise subscription bundle includes FortiCare Premium as a component — a bundle purchase may be more cost-effective than purchasing FortiCare and Priority RMA separately.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP serving businesses across Canada. We carry the complete FortiGate 70G service catalog including all RMA tiers and FortiCare variants. Orders are processed the same business day with electronic delivery to your registered email.