Fortinet FortiGate 70G 4-Hour Hardware Delivery RMA, 5-Year (FC-10-GT70G-211-02-60)

Four-hour hardware delivery closes the gap between a firewall failure and the moment your team can start the fix. The 5-Year 4-Hour Hardware Delivery Priority RMA (FC-10-GT70G-211-02-60) for the FortiGate 70G commits Fortinet to dispatching a replacement unit by courier — arriving on-site within four hours of exchange confirmation. Your team handles the physical installation. Coverage runs through weekends and public holidays for the full five-year term.

What This Service Covers

This is a Priority RMA add-on to your existing FortiCare Premium or Elite per-device support contract for the FortiGate 70G. The 4-Hour Hardware Delivery option (SKU code -211-) provides courier-expedited replacement hardware without the on-site engineer component:

• A replacement FortiGate 70G unit is dispatched by courier to arrive at your location within four hours of confirmed exchange
• Your team is responsible for the physical swap, racking, and cabling
• The defective unit is returned to Fortinet via the courier
• Coverage applies seven days a week including public holidays

Note: FortiCare Essential contracts do not qualify for Priority RMA add-ons. This service requires FortiCare Premium or Elite.

Who This Suits

The 4-Hour Hardware Delivery tier fits environments where IT staff are available for a swap but standard next-business-day hardware replacement is too slow:

• 24×7 operations where network downtime directly affects business continuity
• Sites with in-house or local IT staff capable of performing the physical replacement
• Organizations wanting shorter recovery times than next-day RMA without the cost of an on-site engineer
• Deployments in time-sensitive verticals like financial services, healthcare, or manufacturing

If you need the engineer to handle the swap as well, the 4-Hour Hardware and On-Site Engineer option (FC-10-GT70G-212-02-xx) includes that service.

Activation and Delivery

This is an electronic subscription. After purchase, DataCenter360.ca delivers your activation key by email within one business day. You apply it through the Fortinet support portal against the registered FortiGate 70G serial number. The service takes effect immediately upon registration and runs for the contracted term from activation date.

No configuration changes to the firewall are required. The subscription simply updates your device’s support entitlement record in Fortinet’s systems, enabling the Secure RMA or Priority RMA response when you open a support case for a qualifying hardware failure.

Standard vs. Priority RMA: What Changes

This 4-Hour Hardware Delivery option is a Priority RMA add-on, compatible with FortiCare Premium and Elite contracts. The table below summarizes how standard RMA and support response compares across tiers, so you can confirm the correct base contract level for your FortiGate 70G.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with authorization to sell FortiCare services worldwide. This FC-10-GT70G-211-02-60 subscription is delivered electronically within one business day. No hardware ships with the order — you receive your activation credentials by email and apply them to the FortiGate 70G in your FortiCare portal. Verify that four-hour RMA service is available in your country before placing the order, as coverage varies by region.