Original price was: CAD$2,567.79.CAD$2,048.77Current price is: CAD$2,048.77.
Authorized Partner for United States (US)Your FortiGate 900G-DC already runs FortiCare Premium. The FC-10-FD9H0-204-02-12 closes the remaining gap, upgrading that coverage to FortiCare Elite for one year. Instead of a 1-hour Severity-1 response window, you get a dedicated Technical Account Manager and a 15-minute response commitment — the practical difference when a core data-centre firewall goes down at 2 a.m.
FC-10-FD9H0-204-02-12 is a 1-year add-on that sits on top of an active FortiCare Premium contract for the FortiGate 900G-DC. It does not replace Premium; it elevates the response tier. Coverage includes:
This product delivers Elite tier coverage. The table below summarizes how each FortiCare tier differs for the FortiGate 900G-DC platform.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Severity-1 response SLA | 2 hours | 1 hour | 15 minutes |
| 24×7 telephone support | — | ✓ | ✓ |
| Advance hardware replacement | ✓ | ✓ | ✓ |
| Priority RMA | — | — | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Organizations that have already standardized on Premium and now face stricter SLA requirements — a new compliance audit, a merger, or a board-level mandate to reduce MTTR — without wanting to restructure their entire support agreement. If your 900G-DC defends a multi-gigabit internet edge or anchors a zero-trust segment for a regulated workload, 15 minutes matters more than the price delta between Premium and Elite.
FC-10-FD9H0-204-02-12 is delivered electronically within 0–1 business days. You receive a license key that registers against your existing FortiCare Premium contract for the same unit. No shipping, no waiting for hardware. Both the existing Premium contract and this upgrade must reference the same FortiGate 900G-DC serial number — confirm before ordering if you manage multiple 900G-DC units.
The 1-year term is the right choice when you want to evaluate Elite SLA performance before committing further, or when procurement cycles prevent a 3-year or 5-year purchase. If you anticipate needing Elite coverage for the full duration of your 900G-DC deployment, the 3-year (FC-10-FD9H0-204-02-36) or 5-year (FC-10-FD9H0-204-02-60) upgrades are available and typically cost less per year.
DataCenter360.ca is a Fortinet Select Partner and MSSP serving Canadian enterprises and regulated-industry teams. We source directly through authorized distribution — no grey-market risk. Licenses are delivered the same business day you order, and we verify contract alignment (Premium active, correct serial) before generating the key. Questions about pairing this upgrade with your existing agreement? Reach out before checkout and we’ll confirm compatibility.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-900G-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-FD9H0-204-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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