Original price was: CAD$7,713.25.CAD$6,089.41Current price is: CAD$6,089.41.
Authorized Partner for United States (US)Support renewals are a natural inflection point. When an active FortiCare Premium term on the FortiGate 900G-DC is approaching expiry, some organizations use the renewal as an opportunity to step up to Elite rather than renewing at the same tier. The FC-10-FD9H0-204-02-36 handles that move for a 3-year period. It is an upgrade product, not a standalone support contract: active FortiCare Premium on the same serial number is required before applying it.
FortiCare Elite is Fortinet’s highest support tier. Applying this upgrade to an active Premium contract unlocks the capabilities that sit above Premium, as shown in the comparison below.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response (Sev 1) | Next business day | 1 hour | 15 minutes |
| Telephone support hours | Business hours | 24×7 | 24×7 |
| Hardware replacement (RMA) | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligibility | — | ✓ | Included |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 900G-DC is deployed in DC-power environments where operational SLAs are set at the facility level, not just the device level. A 3-year upgrade term is the most common scenario at renewal: it aligns with a typical 3-year Premium contract, moves support to Elite for the next cycle, and avoids the need to revisit the tier decision annually.
It also covers mid-cycle upgrades: if an organization purchased Premium at deployment and needs Elite SLAs partway through the asset lifecycle, a 3-year upgrade provides a meaningful window at the higher tier without committing to 5 years.
After order confirmation, DataCenter360.ca issues the registration code by email, normally within one business day. You apply it in the Fortinet Support Portal (support.fortinet.com) against the FortiGate 900G-DC serial number that already has active FortiCare Premium. The upgrade layers Elite entitlements on top of the existing Premium contract for three years from the activation date. No physical media is shipped; the entire process is electronic.
If the FortiGate 900G-DC does not have active FortiCare Premium, or if the Premium term has already expired, use the standalone FortiCare Elite SKU (FC-10-FD9H0-284-02-36) rather than this upgrade product. The upgrade path is only valid for devices with a current Premium entitlement. For organizations comparing the total cost of the upgrade route versus going straight to Elite at renewal, the upgrade SKU typically has a lower list price because it builds on the Premium entitlement already in place.
DataCenter360.ca is a Fortinet Select Partner and MSSP serving enterprise and service-provider customers across North America. Premium-to-Elite upgrade licenses are fulfilled from Fortinet channel inventory. Registration codes are issued within one business day, and activation assistance is available for the Fortinet Support Portal process.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-900G-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-FD9H0-204-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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