CAD$12,838.95 Original price was: CAD$12,838.95.CAD$10,136.01Current price is: CAD$10,136.01.
If you purchased FortiCare Premium when the FortiGate 900G-DC was deployed and your support requirements have since grown, or you specified Premium initially as a cost control and now need Elite SLAs, the FC-10-FD9H0-204-02-60 closes that gap. This product upgrades an active Premium subscription to the Elite tier for five years. It is not a standalone support contract: an active FortiCare Premium registration on the same device serial number is required before this upgrade can be applied.
FortiCare Elite is Fortinet’s highest support tier. This upgrade moves the FortiGate 900G-DC from Premium to Elite for five years, adding the capabilities shown in the table below that are not available at the Premium level.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response (Sev 1) | Next business day | 1 hour | 15 minutes |
| Telephone support hours | Business hours | 24×7 | 24×7 |
| Hardware replacement (RMA) | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligibility | — | ✓ | Included |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 900G-DC is a high-throughput DC-powered appliance commonly found in co-location racks, telecom data centres, and industrial power environments. Organizations in these settings often set support tiers conservatively at initial purchase and revisit them when SLA obligations to tenants or downstream services become stricter.
A 5-year upgrade term is the right choice when the existing Premium contract was also purchased at 5 years and you want to align the Elite coverage to the same horizon, or when you are planning a multi-year DC buildout and want to lock in the highest support tier for the full deployment lifecycle without annual upgrade decisions.
DataCenter360.ca delivers the registration code by email after order confirmation, normally within one business day. To apply the upgrade, log in to the Fortinet Support Portal (support.fortinet.com) and apply the code against the FortiGate 900G-DC serial number that already has active FortiCare Premium. Both the existing Premium contract and this upgrade must be registered to the same serial number. The upgrade does not replace the Premium contract; it layers Elite entitlements on top for five years from the activation date.
If the FortiGate 900G-DC does not yet have active FortiCare Premium, or if the Premium contract has already expired, the correct path is the standalone FortiCare Elite subscription (FC-10-FD9H0-284-02-XX) rather than this upgrade SKU. The upgrade product is specifically for customers with a current Premium entitlement who want to add Elite features on top of it. Purchasing the upgrade without active Premium will prevent successful registration.
DataCenter360.ca is a Fortinet Select Partner and MSSP serving Canadian enterprises and North American service providers. Both standalone Elite and Premium-to-Elite upgrade licenses are sourced directly from Fortinet channel inventory. Registration codes are issued within one business day, and the team can assist with Portal-side activation questions for either product type.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-900G-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-FD9H0-204-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
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| 1 star | 0% |
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