Fortinet FortiGate 900G-DC Secure RMA Service, 5-Year (FC-10-FD9H0-301-02-60)

Over a five-year deployment a firewall will almost certainly need at least one hardware swap, and for sites bound by strict data-handling rules that swap has to happen without the old unit leaving the premises. The FortiGate 900G-DC 5-Year Secure RMA Service (FC-10-FD9H0-301-02-60) provides exactly that for the full term: non-return replacement of a FortiGate 900G-DC, so retired hardware and the data on it stay under your control.

What Secure RMA covers

Secure RMA is a hardware replacement entitlement for one FortiGate 900G-DC, active for the 60-month 5-year term. Its defining feature is non-return: if the appliance fails, Fortinet ships a replacement and you are not required to send the defective unit back. That matters because a FortiGate 900G-DC keeps its running configuration on internal solid-state media that is not field-replaceable, so a normal return would move that data offsite. With Secure RMA the failed hardware, and everything stored on it, stays inside your facility for your own secure disposal.

Secure RMA is an add-on that sits on top of an active FortiCare Premium or Elite support contract for the same device. It changes the return terms of the replacement; it does not by itself provide the technical support, firmware updates, or response-time SLAs, which come from the underlying FortiCare tier.

Who needs Secure RMA

Secure RMA is aimed at organizations that cannot allow storage media to leave their premises: healthcare, financial services, government, defense, and any site under contractual or regulatory data-residency rules. If your security policy already forbids returning drives or appliances that held sensitive configuration, this contract keeps a FortiGate 900G-DC under warranty coverage without breaking that policy. Sites with no such restriction are usually better served by a standard next-day or four-hour priority RMA, which costs less because the failed unit is returned.

How priority RMA fits your support contract

Every FortiCare tier includes some form of hardware RMA, but the speed and terms differ, and priority RMA add-ons are only available on the Premium and Elite tiers. The table summarizes where each level sits so you can confirm the FortiGate 900G-DC carries an eligible support contract before layering this service on top.

Activation and delivery

The service entitlement is issued electronically and registered to one FortiGate 900G-DC by serial number, so there is nothing to ship to start coverage. Secure RMA and its non-return terms are subject to Fortinet’s country-level service availability. We can confirm coverage for your location before you order. A valid FortiGate 900G-DC under an active FortiCare Premium or Elite contract is required for this add-on to apply.

Buying from DataCenter360.ca

DataCenter360.ca supplies this five-year Secure RMA and the underlying FortiCare support for the FortiGate 900G-DC as an authorized Fortinet Select Partner. For a multi-year, compliance-driven deployment we can confirm regional availability and align the term to your hardware. Contracts are genuine, delivered electronically, and checkout is fully secured.