Fortinet FortiGate 901G-DC FortiCare Elite Upgrade, 3-Year (FC-10-FD9H1-204-02-36)

SKU: FC-10-FD9H1-204-02-36

Original price was: CAD$7,959.59.Current price is: CAD$6,283.88.

Save:21%You save CAD$1174.74
FortiCare Premium-to-Elite upgrade for the FortiGate 901G-DC (FC-10-FD9H1-204-02-36) — 3-year subscription adding 1-hour critical-issue response, the Elite monitoring portal, and 18-month extended LTS for DC-powered data centre firewall deployments. Requires an active FortiCare Premium subscription.
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Product description

Most FortiGate 901G-DC deployments go in as a three-year commitment: hardware purchase, FortiGuard bundle, and FortiCare Premium all on the same 36-month term. FC-10-FD9H1-204-02-36 matches that lifecycle by adding Elite-tier coverage for the same duration. Instead of renewing the Elite upgrade annually on a device with a fixed 3-year term, this SKU closes the coverage gap in one purchase, locks in the pricing, and keeps the entire support stack co-terminus. Over three years on a platform running 164 Gbps firewall throughput, the operational value of 1-hour response times and Elite Portal visibility compounds.

What the Elite Upgrade Covers

FC-10-FD9H1-204-02-36 converts an existing FortiCare Premium contract on the FortiGate 901G-DC to the Elite tier for three years. The additions over Premium are concrete:

  • Critical-issue response drops from 4 hours to 1 hour for Severity-1 and Severity-2 events
  • Access to the FortiCare Elite Portal — a unified dashboard for device health, open cases, firmware recommendations, and security posture across registered FortiGate assets
  • 18-month Extended End-of-Engineering-Support, providing firmware updates and vulnerability patches beyond the standard support horizon
  • Priority Next-Day RMA advance hardware replacement is included, not an add-on charge

Prerequisite: this product requires an active FortiCare Premium subscription registered to the same FortiGate 901G-DC serial number. It cannot activate without Premium already in place.

FortiCare Tier Comparison

This subscription activates the Elite tier on the FortiGate 901G-DC. FortiCare Essentials is available on desktop-form-factor models only and is not offered for the 901G-DC; Premium is the minimum tier for this platform.

Feature Essential Premium Elite
Critical issue response time Next business day 4 hours 1 hour
24×7 telephone & portal support
Advance hardware replacement (RMA)
Priority Next-Day RMA Add-on Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Upgrade

The Elite upgrade makes sense for teams where Sev-1 response time and long-term firmware coverage are operational requirements, not nice-to-haves:

  • 24×7 NOC and SOC environments where support SLAs flow through to internal uptime targets
  • Regulated industries — financial services, healthcare, critical infrastructure — with contractual requirements around incident response
  • Enterprise IT teams managing a FortiGate fleet who want the Elite Portal for consolidated health visibility
  • Deployments approaching the device's standard end-of-support window, where the 18-month LTS extension provides meaningful planning flexibility

Activation & Delivery

After purchase, a registration token arrives electronically via email within 0-1 business days. Activate through the Fortinet Support Portal (support.fortinet.com) using the serial number of the FortiGate 901G-DC where Premium is already registered. There is no physical shipment and no downtime during activation. The Elite benefits, including the 1-hour SLA and Elite Portal access, apply from the moment the token is accepted.

One Service vs the Full Bundle

If your team also needs FortiGuard threat intelligence feeds — IPS, antivirus, URL filtering, sandboxing — a FortiGuard UTP or Enterprise bundle covers both FortiGuard services and FortiCare Premium in a single subscription. For organizations that already have Premium active and just need to step up to the Elite support tier, FC-10-FD9H1-204-02-36 is the more cost-efficient path than restructuring the entire support contract mid-term. DataCenter360.ca can help you compare the two approaches based on your current contract dates and the remaining term on your existing subscriptions.

Buying from DataCenter360.ca

DC-powered 900G-series units often ship as matched pairs for HA deployments or as part of a multi-site rollout. DataCenter360.ca can quote 3-year Elite upgrades across multiple serials under a single order, with coordinated delivery dates and unified billing. We are a Fortinet Select Partner and MSSP, and all tokens are sourced directly from Fortinet distribution. Contact [email protected] to align support contracts across a fleet or to confirm co-terminus dates with an existing Premium subscription.

Does FC-10-FD9H1-204-02-36 need to co-terminate with my FortiCare Premium?

It should start at the same time as, or immediately after, your Premium subscription for the same device. Gaps between Premium and the Elite upgrade create periods where only Premium coverage applies. If your Premium is mid-term, DataCenter360.ca can check the alignment before you purchase.

What does FortiCare Elite add beyond Premium for a 3-year commitment?

For the full 3-year span you receive: 1-hour critical-issue response (vs. 4-hour for Premium), access to the FortiCare Elite Portal for device health and case management, Priority Next-Day RMA hardware replacement included rather than as an add-on, and the 18-month extended LTS window at end-of-engineering-support. All of these apply from day one of the term.

Is the Elite Portal centralized across multiple FortiGate devices?

Yes. The Elite Portal aggregates data from all FortiGate devices in your Fortinet account that carry an active Elite subscription. A 3-year Elite upgrade on the FortiGate 901G-DC adds that device to your fleet view, alongside any other EliteFortiGate units registered to the same account.

How does Priority Next-Day RMA work under FortiCare Elite?

When hardware failure is confirmed, Fortinet ships a replacement unit to arrive the next business day before the failed unit is returned. Under Premium, Next-Day RMA is an add-on purchase (FC-10-FD9H1-210-02-xx). Under Elite, it is included. The replacement ships from Fortinet regional depots; actual delivery times depend on shipping location.

Can a 3-year Elite upgrade be applied to a FortiGate 901G-DC already in production?

Yes, as long as an active FortiCare Premium subscription is registered to the device serial number. The upgrade is applied through the Fortinet Support Portal and takes effect within the current billing cycle. There is no downtime during activation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-901G-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FD9H1-204-02-36

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