Fortinet FortiGate 901G-DC FortiCare Elite Upgrade, 5-Year (FC-10-FD9H1-204-02-60)

SKU: FC-10-FD9H1-204-02-60

Original price was: CAD$13,265.99.Current price is: CAD$10,473.15.

Save:21%You save CAD$1957.89
FortiCare Premium-to-Elite upgrade for the FortiGate 901G-DC (FC-10-FD9H1-204-02-60) — 5-year subscription adding 1-hour critical-issue response, the Elite monitoring portal, and 18-month extended LTS for DC-powered data centre firewall deployments. Requires an active FortiCare Premium subscription.
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Product description

A FortiGate 901G-DC installed in a core data centre fabric does not cycle out on a two-year schedule. At 164 Gbps firewall throughput, dual DC power supplies with hot-swap redundancy, and 2x 480 GB onboard SSD, this is a platform built for a long operational life. FC-10-FD9H1-204-02-60 applies the full 5-year Elite upgrade to that investment: 1-hour critical-issue response, the Elite Portal for device and security health monitoring, and a full 18-month extension on end-of-engineering-support that adds firmware update coverage beyond the standard horizon. One purchase, five years of top-tier support, no annual renewal overhead.

What the Elite Upgrade Covers

FC-10-FD9H1-204-02-60 converts an existing FortiCare Premium contract on the FortiGate 901G-DC to the Elite tier for five years. The additions over Premium are concrete:

  • Critical-issue response drops from 4 hours to 1 hour for Severity-1 and Severity-2 events
  • Access to the FortiCare Elite Portal — a unified dashboard for device health, open cases, firmware recommendations, and security posture across registered FortiGate assets
  • 18-month Extended End-of-Engineering-Support, providing firmware updates and vulnerability patches beyond the standard support horizon
  • Priority Next-Day RMA advance hardware replacement is included, not an add-on charge

Prerequisite: this product requires an active FortiCare Premium subscription registered to the same FortiGate 901G-DC serial number. It cannot activate without Premium already in place.

FortiCare Tier Comparison

This subscription activates the Elite tier on the FortiGate 901G-DC. FortiCare Essentials is available on desktop-form-factor models only and is not offered for the 901G-DC; Premium is the minimum tier for this platform.

Feature Essential Premium Elite
Critical issue response time Next business day 4 hours 1 hour
24×7 telephone & portal support
Advance hardware replacement (RMA)
Priority Next-Day RMA Add-on Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs This Upgrade

The Elite upgrade makes sense for teams where Sev-1 response time and long-term firmware coverage are operational requirements, not nice-to-haves:

  • 24×7 NOC and SOC environments where support SLAs flow through to internal uptime targets
  • Regulated industries — financial services, healthcare, critical infrastructure — with contractual requirements around incident response
  • Enterprise IT teams managing a FortiGate fleet who want the Elite Portal for consolidated health visibility
  • Deployments approaching the device's standard end-of-support window, where the 18-month LTS extension provides meaningful planning flexibility

Activation & Delivery

After purchase, a registration token arrives electronically via email within 0-1 business days. Activate through the Fortinet Support Portal (support.fortinet.com) using the serial number of the FortiGate 901G-DC where Premium is already registered. There is no physical shipment and no downtime during activation. The Elite benefits, including the 1-hour SLA and Elite Portal access, apply from the moment the token is accepted.

One Service vs the Full Bundle

If your team also needs FortiGuard threat intelligence feeds — IPS, antivirus, URL filtering, sandboxing — a FortiGuard UTP or Enterprise bundle covers both FortiGuard services and FortiCare Premium in a single subscription. For organizations that already have Premium active and just need to step up to the Elite support tier, FC-10-FD9H1-204-02-60 is the more cost-efficient path than restructuring the entire support contract mid-term. DataCenter360.ca can help you compare the two approaches based on your current contract dates and the remaining term on your existing subscriptions.

Buying from DataCenter360.ca

A 5-year Elite upgrade on the FortiGate 901G-DC is typically reviewed through formal procurement. DataCenter360.ca will issue a formal quote, verify that your existing Premium subscription is structured to accept the upgrade, and confirm co-terminus dates so the 5-year term starts and ends exactly where it should. We are a Fortinet Select Partner and MSSP with direct access to Fortinet distribution. Reach out at [email protected] for a quote or to bundle this with other FG-900G-series support purchases.

What happens if the FortiGate 901G-DC reaches end-of-life before the 5-year term ends?

Fortinet distinguishes between End-of-Sale (EOS), End-of-Engineering-Support, and End-of-Life. FortiCare Elite extends engineering support by 18 months beyond the standard window. If a hardware end-of-life is declared mid-term, Fortinet’s standard policy requires subscription credits to be applied to a replacement device. DataCenter360.ca can advise on this if the device approaches EOS during the coverage period.

Is FortiCare Premium required for the full 5 years of this upgrade?

Yes. FortiCare Premium must remain active on the device for the Elite upgrade to be valid throughout the term. If Premium lapses, the Elite contract is in an unsupported state. Multi-year Premium subscriptions (FC-10-FD9H1-247-02-60) should be purchased to match the 5-year Elite term.

Does the Elite Portal access persist if I later switch to a different support tier?

Elite Portal access is tied to an active Elite subscription. If the Elite upgrade expires and is not renewed, portal access for that device is removed. The 5-year term provides continuous access without any renewal interruption for the full duration.

Can I get a formal quote for procurement purposes?

Yes. DataCenter360.ca issues formal quotes with itemized line items, pricing, and delivery specifications suitable for purchase order workflows. Email [email protected] with the target serial number and we can confirm compatibility with your existing Premium subscription before issuing the quote.

What is the difference between FC-10-FD9H1-204 and FC-10-FD9H1-247 subscriptions?

FC-10-FD9H1-247 is FortiCare Premium: 24×7 TAC access, 4-hour Sev-1 response, and advance RMA. FC-10-FD9H1-204 is the upgrade from that Premium baseline to Elite tier, which adds 1-hour Sev-1 response, the Elite Portal, Priority Next-Day RMA, and extended LTS. You need both active at the same time; 247 provides the foundation and 204 adds the Elite benefits on top.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-901G-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FD9H1-204-02-60

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