Fortinet FortiGateRugged 50G-5G Next Calendar Day RMA, 1-Year (FC-10-FR5G5-210-02-12)

SKU: FC-10-FR5G5-210-02-12

Original price was: CAD$357.45.Current price is: CAD$288.26.

Save:19%You save CAD$48.39
FC-10-FR5G5-210-02-12 adds 1-year Next Calendar Day Priority RMA to the FortiGateRugged 50G-5G, so a replacement unit is courier-delivered by the next calendar day including weekends and public holidays — the entry-level Priority RMA option for sites with internal staff and a tolerance for one-night downtime, available worldwide from DataCenter360.ca.
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Product description

Priority RMA at the entry level. The FC-10-FR5G5-210-02-12 adds 1-year Next Calendar Day Priority RMA to the FortiGateRugged 50G-5G: when the appliance fails and Fortinet confirms the exchange, a replacement unit arrives at the site by the next calendar day, weekends and public holidays included. It is the most accessible form of guaranteed hardware replacement for the FGR-50G-5G, suitable for sites where a one-night recovery window is acceptable and where annual renewal fits the procurement model.

What This Service Covers

The -210- service code is Fortinet’s Next Calendar Day Priority RMA. Upon exchange confirmation, a replacement FGR-50G-5G unit is dispatched via courier for next-day delivery to the registered site address. Coverage applies 365 days a year, with no weekend or holiday exclusions. The 1-year term runs from the registration date in the Fortinet Support Portal.

Like all Priority RMA add-ons, the -210- requires an active FortiCare Premium or Elite per-device contract on the same FGR-50G-5G. FortiCare Essential is not eligible. The table below compares the FortiCare tiers as the foundation before Priority RMA is added:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Buys This

Organizations starting with Priority RMA coverage for the first time, sites managing annual renewals in line with an existing FortiCare subscription cycle, and deployments where overnight recovery is operationally acceptable are the typical buyers. The -210- is also a sensible first contract for sites testing Priority RMA before deciding whether to step up to -211- (4-hour delivery) or -212- (4-hour plus engineer) on the next renewal.

Activation and Delivery

The FC-10-FR5G5-210-02-12 is a subscription license. After purchase, Fortinet delivers the activation key electronically. The key is registered in the Fortinet Support Portal against the FGR-50G-5G serial number, and coverage begins from the registration date. The license period is 12 months.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. We process Priority RMA and FortiCare licenses through the same channel as hardware, with electronic delivery typically within one business day. If you are adding the matching 1-year FortiCare Premium contract (FC-10-FR5G5-247-02-12) for the same device, we can confirm term alignment and issue both together before delivery.

What is the delivery commitment under the FC-10-FR5G5-210-02-12?
Once Fortinet confirms the hardware exchange, a replacement FGR-50G-5G unit is dispatched so it arrives by the next calendar day. This applies every day of the year, including weekends and public holidays.
Does the -210- RMA include an engineer visit or just hardware delivery?
Hardware delivery only. A replacement unit is couriered to the site; your team or a contracted field technician performs the installation. If you need an engineer dispatched alongside the hardware, the -212- (4-Hour Hardware and Onsite Engineer) service covers that scenario.
Is FortiCare Premium required alongside this subscription?
Yes. The -210- Priority RMA add-on requires an active FortiCare Premium or Elite per-device contract on the same FGR-50G-5G. It cannot be combined with FortiCare Essential. If you need both, the matching FortiCare Premium 1-year SKU is FC-10-FR5G5-247-02-12.
What happens if I want faster RMA response in the future?
At renewal, you can step up to the 4-Hour Hardware Delivery service (FC-10-FR5G5-211-02-12) for same-day courier response, or to the 4-Hour Hardware and Onsite Engineer service (FC-10-FR5G5-212-02-12) if on-site support is needed.
Is the FC-10-FR5G5-210-02-12 available for purchase outside Canada?
Yes. This is a software license delivered electronically by DataCenter360.ca to any country. The hardware replacement when an RMA claim is filed is managed through Fortinet’s global regional depot network near the device’s registered location.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-50G-5G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FR5G5-210-02-12

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