CAD$357.45 Original price was: CAD$357.45.CAD$288.26Current price is: CAD$288.26.
Priority RMA at the entry level. The FC-10-FR5G5-210-02-12 adds 1-year Next Calendar Day Priority RMA to the FortiGateRugged 50G-5G: when the appliance fails and Fortinet confirms the exchange, a replacement unit arrives at the site by the next calendar day, weekends and public holidays included. It is the most accessible form of guaranteed hardware replacement for the FGR-50G-5G, suitable for sites where a one-night recovery window is acceptable and where annual renewal fits the procurement model.
The -210- service code is Fortinet’s Next Calendar Day Priority RMA. Upon exchange confirmation, a replacement FGR-50G-5G unit is dispatched via courier for next-day delivery to the registered site address. Coverage applies 365 days a year, with no weekend or holiday exclusions. The 1-year term runs from the registration date in the Fortinet Support Portal.
Like all Priority RMA add-ons, the -210- requires an active FortiCare Premium or Elite per-device contract on the same FGR-50G-5G. FortiCare Essential is not eligible. The table below compares the FortiCare tiers as the foundation before Priority RMA is added:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Organizations starting with Priority RMA coverage for the first time, sites managing annual renewals in line with an existing FortiCare subscription cycle, and deployments where overnight recovery is operationally acceptable are the typical buyers. The -210- is also a sensible first contract for sites testing Priority RMA before deciding whether to step up to -211- (4-hour delivery) or -212- (4-hour plus engineer) on the next renewal.
The FC-10-FR5G5-210-02-12 is a subscription license. After purchase, Fortinet delivers the activation key electronically. The key is registered in the Fortinet Support Portal against the FGR-50G-5G serial number, and coverage begins from the registration date. The license period is 12 months.
DataCenter360.ca is a Fortinet Select Partner and MSSP. We process Priority RMA and FortiCare licenses through the same channel as hardware, with electronic delivery typically within one business day. If you are adding the matching 1-year FortiCare Premium contract (FC-10-FR5G5-247-02-12) for the same device, we can confirm term alignment and issue both together before delivery.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-50G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FR5G5-210-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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