Fortinet FortiGateRugged 50G-5G FortiCare Premium to Elite Upgrade, 1-Year (FC-10-FR5G5-204-02-12)

SKU: FC-10-FR5G5-204-02-12

Original price was: CAD$291.00.Current price is: CAD$234.68.

Save:19%You save CAD$39.48
FC-10-FR5G5-204-02-12 upgrades FortiCare Premium to Elite for one year on the FortiGate Rugged 50G-5G — 15-minute P1 response, Priority RMA built in, and the Elite monitoring portal. Requires active FortiCare Premium. License only, e-delivery worldwide.
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Product description

Running FortiCare Premium on a FortiGate Rugged 50G-5G and not sure whether Elite response times justify the cost? FC-10-FR5G5-204-02-12 is a one-year add-on that upgrades existing Premium coverage to Elite — 15-minute P1 response, Priority RMA built in, dedicated TAC access — for a single year without a long-term commitment.

What This Upgrade Covers

This is a differential upgrade, not a standalone subscription. It applies to an FGR-50G-5G with existing FortiCare Premium and activates Elite entitlements for one year. Key additions over Premium:

  • P1 critical-issue response time: 15 minutes (versus 1 hour at Premium)
  • Dedicated TAC contact assigned to the device
  • Priority / Next-Day RMA included (saves the cost of a separate RMA add-on)
  • Extended LTS firmware access and Elite monitoring portal
Support Feature Essential Premium Elite
P1 critical-issue response Next business day 1 hour 15 minutes
Telephone support hours 8×5 24×7 24×7
Advance hardware replacement
Priority / Next-Day RMA Add-on Add-on Included
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who Buys This

The one-year term suits two scenarios. First, teams evaluating Elite before committing to a multi-year window — a single year confirms whether 15-minute P1 response and built-in Priority RMA justify the delta over Premium. Second, environments where a temporary requirement triggered the need for Elite response: a major project go-live, a compliance audit period, or a window of heightened operational risk at a remote or OT site.

Activation and Delivery

FC-10-FR5G5-204-02-12 is an electronic license. After purchase, the key is delivered to your registered FortiCare account and activates against the FGR-50G-5G serial number. An active FortiCare Premium subscription on that device is required as a prerequisite. Delivery completes within one business day, to any country worldwide.

1-Year vs. Multi-Year Options

If Elite is already confirmed as the right fit for this deployment, the 3-year (FC-10-FR5G5-204-02-36) and 5-year (FC-10-FR5G5-204-02-60) upgrades reduce per-year cost and simplify the renewal schedule. The 1-year version makes the most sense when the commitment isn’t settled yet. If the device doesn’t have Premium at all, the standalone Elite SKU (FC-10-FR5G5-284-02-12) bypasses the prerequisite entirely.

Buying from DataCenter360.ca

DataCenter360.ca carries every term length of the FortiCare upgrade catalog for the FGR-50G-5G. As a Fortinet Select Partner, licenses are fulfilled through Fortinet’s official channel, registered to your serial number, and available for immediate electronic delivery worldwide. Straightforward ordering, no paper forms required.

Do I need FortiCare Premium before buying this upgrade?
Yes. FC-10-FR5G5-204-02-12 is a Premium-to-Elite upgrade and requires an active FortiCare Premium subscription on the FGR-50G-5G. If you do not have Premium, use the standalone Elite SKU FC-10-FR5G5-284-02-12 instead.
Can I use this license outside Canada?
Yes. FortiCare upgrades are electronic licenses with worldwide availability. DataCenter360.ca delivers activation keys to any country. The FGR-50G-5G’s physical location does not affect eligibility for this license.
What response time does FortiCare Elite guarantee for P1 issues?
FortiCare Elite provides a 15-minute response for Priority 1 issues on a 24×7 basis. This compares to 1 hour at Premium and next business day at Essential. For rugged deployments in OT or infrastructure roles, this is often the minimum acceptable response tier.
Is Priority RMA included or purchased separately?
Priority / Next-Day RMA is included in FortiCare Elite — no separate add-on needed. This is a meaningful cost difference between Premium and Elite: at Premium, Priority RMA is an additional purchase; at Elite, it’s bundled in from day one.
What happens when the 1-year term expires?
The device reverts to its base FortiCare Premium coverage, assuming Premium is still current. You can renew the upgrade, move to a multi-year upgrade term, or stay at Premium if Elite is no longer required. DataCenter360.ca can provide renewal quotes for any option.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-50G-5G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FR5G5-204-02-12

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