CAD$291.00 Original price was: CAD$291.00.CAD$234.68Current price is: CAD$234.68.
Running FortiCare Premium on a FortiGate Rugged 50G-5G and not sure whether Elite response times justify the cost? FC-10-FR5G5-204-02-12 is a one-year add-on that upgrades existing Premium coverage to Elite — 15-minute P1 response, Priority RMA built in, dedicated TAC access — for a single year without a long-term commitment.
This is a differential upgrade, not a standalone subscription. It applies to an FGR-50G-5G with existing FortiCare Premium and activates Elite entitlements for one year. Key additions over Premium:
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| P1 critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support hours | 8×5 | 24×7 | 24×7 |
| Advance hardware replacement | — | ✓ | ✓ |
| Priority / Next-Day RMA | Add-on | Add-on | Included |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The one-year term suits two scenarios. First, teams evaluating Elite before committing to a multi-year window — a single year confirms whether 15-minute P1 response and built-in Priority RMA justify the delta over Premium. Second, environments where a temporary requirement triggered the need for Elite response: a major project go-live, a compliance audit period, or a window of heightened operational risk at a remote or OT site.
FC-10-FR5G5-204-02-12 is an electronic license. After purchase, the key is delivered to your registered FortiCare account and activates against the FGR-50G-5G serial number. An active FortiCare Premium subscription on that device is required as a prerequisite. Delivery completes within one business day, to any country worldwide.
If Elite is already confirmed as the right fit for this deployment, the 3-year (FC-10-FR5G5-204-02-36) and 5-year (FC-10-FR5G5-204-02-60) upgrades reduce per-year cost and simplify the renewal schedule. The 1-year version makes the most sense when the commitment isn’t settled yet. If the device doesn’t have Premium at all, the standalone Elite SKU (FC-10-FR5G5-284-02-12) bypasses the prerequisite entirely.
DataCenter360.ca carries every term length of the FortiCare upgrade catalog for the FGR-50G-5G. As a Fortinet Select Partner, licenses are fulfilled through Fortinet’s official channel, registered to your serial number, and available for immediate electronic delivery worldwide. Straightforward ordering, no paper forms required.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-50G-5G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FR5G5-204-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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