Fortinet FortiGateRugged 50G-5G FortiCare Premium to Elite Upgrade, 3-Year (FC-10-FR5G5-204-02-36)

SKU: FC-10-FR5G5-204-02-36

Original price was: CAD$872.99.Current price is: CAD$704.02.

Save:19%You save CAD$118.45
FC-10-FR5G5-204-02-36 is a 3-year upgrade that adds FortiCare Elite entitlements — 15-minute P1 response, Priority RMA, extended LTS — on top of an existing FortiCare Premium contract for the FortiGate Rugged 50G-5G. License only, e-delivery worldwide.
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Product description

For sites that budget on three-year cycles, FC-10-FR5G5-204-02-36 locks in FortiCare Elite on a FortiGate Rugged 50G-5G for the full period. It requires active FortiCare Premium coverage on the device and adds Elite features — 15-minute P1 response, dedicated TAC, Priority RMA included, and extended LTS firmware access — for three years without the overhead of annual renewals.

What This Upgrade Activates

This is an upgrade add-on, not a standalone subscription. Applied to an FGR-50G-5G with existing FortiCare Premium, it elevates support to Elite for three years. The features it adds over Premium:

  • P1 critical-issue response: 15 minutes (down from 1 hour at Premium)
  • Dedicated TAC contact for the registered device
  • Priority / Next-Day RMA included in the base cost
  • Extended LTS firmware access and the Elite monitoring portal
Support Feature Essential Premium Elite
P1 critical-issue response Next business day 1 hour 15 minutes
Telephone support hours 8×5 24×7 24×7
Advance hardware replacement
Priority / Next-Day RMA Add-on Add-on Included
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who Buys This

The three-year term fits organizations that procure on standard IT budget cycles and want consistent Elite-level support across the device lifecycle. Manufacturing plants, utility infrastructure, and enterprise branch environments running an FGR-50G-5G as a critical edge node benefit from knowing that response commitments remain constant through the budget period. Three years avoids annual renewal overhead while preserving more flexibility than a five-year commitment.

Activation and Delivery

FC-10-FR5G5-204-02-36 is an electronic license delivered to your FortiCare portal account. The upgrade applies to the registered FGR-50G-5G serial number. Active FortiCare Premium on the same device is required before this key can be applied. Orders are processed and delivered within one business day to any country worldwide.

Comparing Your Options

If the FGR-50G-5G does not have Premium coverage, the standalone Elite path (FC-10-FR5G5-284-02-36) activates directly without a prerequisite. If you are evaluating FortiGuard bundles at the same time, note that UTP and Enterprise bundles include FortiCare Premium — this upgrade would then bring that device to Elite without replacing the bundle. The 1-year (FC-10-FR5G5-204-02-12) and 5-year (FC-10-FR5G5-204-02-60) upgrade SKUs are also available if a different term suits the budget cycle better.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with the full FortiCare upgrade catalog for the FGR-50G-5G. All licenses go through Fortinet’s official fulfillment channel — the key registers to your serial number and reflects correctly in FortiCare from day one. No gray-market risk, no activation delays beyond what Fortinet’s portal requires.

What does this SKU require before activation?
The FGR-50G-5G must have an active FortiCare Premium subscription registered to the same serial number. FC-10-FR5G5-204-02-36 layers Elite entitlements on top of Premium and cannot activate without the Premium base in place.
Can I order this for a device outside Canada?
Yes. FortiCare licenses are worldwide electronic delivery. DataCenter360.ca ships the activation key to your FortiCare portal account regardless of the device’s physical location. There is no geographic restriction on this license.
How does the 3-year term compare to 1-year and 5-year options?
The 1-year upgrade (FC-10-FR5G5-204-02-12) suits teams assessing Elite before committing longer. The 3-year term reduces renewal overhead while fitting a typical budget cycle. The 5-year option (FC-10-FR5G5-204-02-60) offers the best per-year value for stable, long-lifecycle deployments. All three are available at DataCenter360.ca.
Does upgrading to Elite affect FortiGuard services?
No. FortiCare covers technical support, hardware replacement, and firmware access. FortiGuard covers security content such as IPS signatures and web filtering. These are separate subscription tracks; upgrading one does not change the other.
What happens when the 3-year upgrade term expires?
Coverage reverts to the base FortiCare Premium tier still active on the device. You can renew this upgrade or move to a standalone Elite contract at that point. DataCenter360.ca can help align the coverage window with your renewal cycle.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-50G-5G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FR5G5-204-02-36

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