Fortinet FortiGateRugged 50G-5G Secure RMA, 3-Year (FC-10-FR5G5-301-02-36)

SKU: FC-10-FR5G5-301-02-36

Original price was: CAD$1,309.57.Current price is: CAD$1,056.10.

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Secure RMA for the FortiGateRugged 50G-5G, 3-Year (FC-10-FR5G5-301-02-36): non-return hardware replacement covering three years for OT and classified environments where the failed device cannot leave the premises. Delivered electronically, worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
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Product description

The FortiGateRugged 50G-5G secures network edges in environments where standard commercial hardware would fail: industrial floors, outdoor enclosures, utility substations, and government field sites. When a device in one of those environments needs replacement, shipping it back to a vendor raises data-custody issues that many organizations can’t accept. The FC-10-FR5G5-301-02-36 provides 3-year Secure RMA coverage, keeping the failed hardware on-site while Fortinet dispatches a replacement.

What Secure RMA Means in Practice

Secure RMA is Fortinet’s non-return hardware replacement program. Under this entitlement, when a FortiGateRugged 50G-5G fails, a replacement unit ships after Fortinet confirms the failure through support. The defective device is not returned to Fortinet; it stays within your facility for handling under your own data destruction or decommissioning policy.

This matters most for devices storing configuration data, cryptographic keys, or traffic logs from sensitive networks, where physical custody of storage media cannot be transferred outside a controlled perimeter.

Support Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Three-Year Coverage for a Mid-Term Deployment

A 3-year Secure RMA term fits deployments where the operational period is defined, such as a project-based infrastructure rollout with a known end date, or where hardware refresh cycles are set at three years. It also suits procurement environments where multi-year commitments beyond three years require additional approval cycles. Purchasing a 3-year term aligns with common FortiCare Premium contract lengths, keeping all entitlements co-termed on the same device.

Organizations already holding FortiCare Premium or Elite on the FGR-50G-5G can add this entitlement for the remaining contract term or align it to a new 3-year base contract at renewal.

Activation and Electronic Delivery

The entitlement is delivered electronically. DataCenter360.ca sends activation details within 0–1 business days of your order. Registration is completed through the Fortinet Support Portal, where the Secure RMA entitlement links to your FortiGateRugged 50G-5G serial number. Secure RMA availability is country-specific; verify your location’s eligibility before purchasing.

Choosing Secure RMA Over Standard Coverage

Standard FortiCare Premium delivers next-business-day advanced replacement, which resolves hardware failures quickly for most environments. Secure RMA adds the non-return provision for environments where data-handling policy, government regulation, or contractual obligation prohibits shipping a device containing sensitive data off-site. For the FortiGateRugged 50G-5G deployed in OT networks, critical infrastructure, or classified government edge sites, Secure RMA is the appropriate choice over standard RMA options.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct access to the full FortiCare subscription catalog. Secure RMA subscriptions are sourced through Fortinet’s authorized channel and registered directly in the Fortinet Support Portal, with no intermediary steps. For organizations requiring formal quotes or purchase-order-based procurement, the team at [email protected] can accommodate the process. Entitlement delivery is electronic, worldwide, within one business day.

Does the failed unit need to be shipped anywhere under Secure RMA?

No. That is the defining feature of Secure RMA: the defective FortiGateRugged 50G-5G stays within your facility. You handle decommissioning according to your internal policies. Fortinet ships a replacement after confirming the fault through technical support.

Is Secure RMA the same speed as Priority RMA for replacement delivery?

Not necessarily. Secure RMA focuses on non-return logistics rather than delivery speed. Priority RMA (-210-) specifically guarantees next-calendar-day delivery. If both rapid delivery and non-return are needed, discuss the applicable service option for your region with Fortinet or DataCenter360.ca, as availability and terms vary.

What if my country doesn’t support Secure RMA?

Fortinet publishes a service availability page covering Secure RMA country eligibility. If Secure RMA is not available in your location, the alternatives are standard Priority RMA options (-210-, -211-, -212-) or standard FortiCare Premium advanced replacement. Contact DataCenter360.ca to confirm availability before placing an order.

Can this 3-year entitlement be stacked with an existing FortiCare contract?

Secure RMA pairs with an existing or concurrent FortiCare entitlement on the same device. It is typically added alongside FortiCare Premium or Elite. Contact DataCenter360.ca if you need to align start dates or co-term the Secure RMA entitlement with an existing contract.

Is the FortiGateRugged 50G-5G supported under FortiCare Elite?

FortiCare Elite is available for FortiGate and FortiGateRugged appliances. FortiCare Elite provides 15-minute critical-issue response and access to the FortiCare Elite portal. Confirm your specific model’s Elite eligibility in the Fortinet Support Portal or with DataCenter360.ca.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-50G-5G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FR5G5-301-02-36

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