Original price was: CAD$60.46.CAD$56.68Current price is: CAD$56.68.
If your FortiWiFi 50E is already covered by FortiCare Premium and you need faster incident resolution — think critical-issue response measured in minutes rather than an hour — this is the subscription that closes the gap. FC-10-00055-204-02-12 upgrades your active Premium contract to FortiCare Elite for one year, adding Fortinet’s highest support tier without replacing the device or restarting a full support contract.
FortiCare Elite sits above both Essential and Premium in Fortinet’s per-device support stack. Moving from Premium to Elite adds three concrete improvements to your FortiWiFi 50E coverage:
This upgrade moves your FortiWiFi 50E support contract from the Premium column to Elite. The table below shows what changes:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response time | Next business day | 1 hour | 15 minutes |
| Non-critical response time | Next business day | Next business day | 2 business hours |
| Web support portal | ✓ | ✓ | ✓ |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA type | Return & Replace | Advanced Replacement | Advanced Replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The Elite upgrade is aimed at small-office and branch deployments running a FortiWiFi 50E where the one-hour critical response under Premium isn’t tight enough. Practical cases include retail environments that depend on the unit’s integrated Wi-Fi for point-of-sale connectivity, satellite offices with no on-site IT staff, or any location where an extended firewall outage directly interrupts operations. If your existing Premium contract has months remaining, this upgrade runs parallel for 12 months and converts hours of potential wait time into minutes.
FC-10-00055-204-02-12 is an upgrade, not a standalone support contract. Fortinet requires an active FortiCare Premium subscription on the same registered device before this SKU can be applied. If you do not yet have Premium on this device, the starting point is FC-10-00055-247-02-12 (FortiCare Premium, 1-Year). DataCenter360.ca can confirm your device’s current support registration status before purchase if needed.
This is an electronic-only license. After purchase, DataCenter360.ca delivers the license key via email, typically within one business day. Activation is completed through the Fortinet Support Portal (support.fortinet.com) against your existing FortiWiFi 50E registration. The Elite upgrade takes effect immediately upon activation, and no hardware is shipped. Delivery is available worldwide to any country.
DataCenter360.ca is a Fortinet Select Partner. We carry authorized licenses and can verify your device’s current support tier before you commit to a purchase. If you are managing a fleet of FortiWiFi 50E units or want to discuss rolling your Premium and Elite coverage into a single renewal cycle, request a quote and we will put together the right configuration.
Yes. FC-10-00055-204-02-12 is an upgrade license that requires FortiCare Premium to already be active on the registered FortiWiFi 50E. It does not function as a standalone support contract. If your device is not yet on Premium, you need FC-10-00055-247-02-12 first. DataCenter360.ca can check your device’s Fortinet support registration if you are unsure of your current coverage level.
The most direct change is response time: critical-issue response drops from 1 hour (Premium) to 15 minutes (Elite), and non-critical issues move from next business day to 2 business hours. You also gain access to the FortiCare Elite monitoring portal, which provides a Proactive Device Insights dashboard with health and security recommendations, and eligibility for Fortinet’s 18-month extended end-of-engineering support on devices running a qualifying LTS firmware release.
Yes. The Proactive Device Insights portal is available for FortiGate-family devices, and the FortiWiFi 50E is part of that family. The portal gives you a unified health view and proactive recommendations tied to your specific device. Note that FortiAP and FortiSwitch units are not eligible for the Elite portal — it applies only to FortiGate-platform products, which includes FortiWiFi.
FC-10-00055-204-02-12 is delivered electronically via email. DataCenter360.ca processes orders typically within one business day. Once you receive the license key, you activate it in the Fortinet Support Portal (support.fortinet.com) under your registered device. No hardware ships — this is a fully digital upgrade that works from any location worldwide.
The FortiCare Elite upgrade for the FortiWiFi 50E (SKU code 204) is currently listed in a 1-year term only. Multi-year variants are not available in Fortinet’s current price list for this model. For longer-term planning, successive annual renewals or a combination of FortiCare Premium plus annual Elite upgrades may be the most practical approach. Contact DataCenter360.ca to discuss options for your specific renewal cycle.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2022-07-15 |
| Last Service Extension Date (LSED) | 2026-07-15 |
| End of Support Date (EOS) | 2027-07-15 |
| Product Family | FortiWiFi |
| MPN | FC-10-00055-204-02-12 |
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