Fortinet FortiWiFi 50G-DSL 4-Hour Advance Replacement RMA, 1-Year (FC-10-W50GD-211-02-12)

SKU: FC-10-W50GD-211-02-12

Original price was: CAD$500.86.Current price is: CAD$403.93.

Save:19%You save CAD$67.74
The FC-10-W50GD-211-02-12 is a 1-year 4-Hour Hardware Delivery Priority RMA subscription for the Fortinet FortiWiFi 50G-DSL. A replacement unit ships to arrive within 4 hours of a confirmed failure. Requires FortiCare Premium or Elite. Worldwide electronic delivery.
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Product description

For organizations that manage IT contracts on annual budget cycles or that want to evaluate high-tier RMA coverage before committing to a multi-year term, the FC-10-W50GD-211-02-12 provides 12 months of 4-Hour Hardware Delivery Priority RMA for the FortiWiFi 50G-DSL. On a confirmed hardware failure, a replacement unit ships from the nearest Fortinet depot to arrive within four hours. No on-site technician is included; local staff perform the installation. Requires FortiCare Premium or Elite on the same device.

What 4-Hour Hardware Delivery RMA Covers

The FC-10-W50GD-211-02-12 entitles the registered FortiWiFi 50G-DSL to 4-Hour Hardware Delivery Priority RMA for 12 months from the activation date. When Fortinet support confirms a hardware failure, a replacement unit is dispatched from the nearest depot to arrive at the site within four hours. The replacement is a complete FortiWiFi 50G-DSL appliance. Local IT staff install the replacement and restore configuration from backup. Coverage expires 12 months after registration.

This add-on requires FortiCare Premium or Elite as the base support plan. The table below shows the tier structure for context:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs This Service

Annual 4-Hour Hardware Delivery RMA suits organizations with annual IT procurement cycles, MSPs managing client devices on one-year contracts, or deployments where the FortiWiFi 50G-DSL is used in a location for a fixed 12-month period. It is also a cost-effective entry point for sites that want to experience the four-hour hardware replacement commitment before stepping up to a 3- or 5-year term. For permanent installations, the longer terms typically offer a lower effective annual cost.

Activation and Delivery

Purchase results in an electronic license key delivered by DataCenter360.ca, typically the same business day. Register the key in the Fortinet support portal against the FortiWiFi 50G-DSL serial number to begin the 12-month entitlement. The registration can be done immediately after delivery. Renewal should be planned before the 12-month term expires to avoid a gap in 4-Hour Hardware Delivery coverage.

4-Hour Hardware Delivery vs. Other Options

The 210 series (Next Calendar Day Priority RMA) ships a replacement to arrive the next calendar day at a lower price point. The 212 series (4-Hour Onsite) adds an engineer on-site within four hours for sites where local staff are unavailable for hardware installation. Secure RMA (301 series) addresses compliance environments requiring on-site storage destruction. The FC-10-W50GD-211-02-12 is the annual version of the fastest hardware-only RMA option in the FortiCare add-on portfolio.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner delivering FortiCare entitlements electronically for Canadian and international customers. The FC-10-W50GD-211-02-12 key is typically available within the same business day and can be registered in the Fortinet portal immediately. When the annual term approaches expiry, contact us for a renewal quote to maintain uninterrupted coverage.

What is 4-Hour Hardware Delivery and how does it differ from onsite service?
4-Hour Hardware Delivery (211 series) means a replacement unit is shipped from a Fortinet depot to arrive at the registered site within four hours of failure confirmation. No Fortinet technician travels to the site; local staff install the replacement. The 4-Hour Onsite service (212 series) includes an engineer who arrives and performs the swap.

Does the 1-year term renew automatically?
No. FortiCare add-on entitlements must be renewed manually before expiry. DataCenter360.ca can provide renewal reminders and assist with re-registration to ensure continuous coverage. Purchasing the 3- or 5-year version of this service eliminates annual renewal overhead.

Is FortiCare Premium required in addition to this service?
Yes. The FC-10-W50GD-211-02-12 is an add-on service that requires an active FortiCare Premium or FortiCare Elite subscription on the same FortiWiFi 50G-DSL serial number to register.

Is delivery available outside Canada?
License key delivery is electronic and worldwide. The physical four-hour hardware dispatch depends on Fortinet depot locations and may not be available in all regions. Confirm regional 4-Hour Hardware Delivery availability with Fortinet before purchasing.

What configuration backup should I have in place to use this service effectively?
When a replacement unit arrives, staff must restore the FortiWiFi 50G-DSL configuration from backup. Fortinet recommends maintaining an up-to-date configuration backup in the FortiManager or FortiCloud portal so restoration is fast after the hardware swap. Without a current backup, the four-hour hardware delivery benefit is diminished by the time required to rebuild the configuration manually.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-50G-DSL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-W50GD-211-02-12

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