Original price was: CAD$298.13.CAD$240.43Current price is: CAD$240.43.
Authorized Partner for United States (US)Annual support contracts give IT teams a reset point each year: re-evaluate the tier, upgrade to a longer term, or align expiry dates when managing multiple FortiWiFi units across locations. The FortiWiFi 50G-DSL FortiCare Premium, 1-Year (FC-10-W50GD-247-02-12) provides 12 months of 24/7 TAC access, a 4-hour critical response SLA on P1 and P2 cases, and advance hardware replacement for the DSL-connected appliance.
FortiCare Premium is the support tier above Essential. It activates 24/7 telephone access to Fortinet’s Technical Assistance Center, a 4-hour response SLA on P1 and P2 critical cases, advance hardware replacement, and ongoing firmware, tools, and FortiCare portal access.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Next business day | 4-hour | 15-minute |
| 24/7 telephone support | — | ✓ | ✓ |
| Advance hardware replacement | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This product is FortiCare Premium. Essential provides next-business-day response, sufficient for many low-risk environments. Elite adds a 15-minute P1 response and extended LTS monitoring for FortiGate and FortiWiFi platforms that require that level of commitment.
The 1-year term suits businesses purchasing FortiCare as a bridge between activation and a longer-term procurement decision, MSPs billing clients annually that need flexibility to renew or upgrade each year, and organizations managing a mixed fleet with staggered expiry dates that need to be consolidated over time. It also suits deployments where the FortiWiFi 50G-DSL was acquired through a promotion or a short-term project and full multi-year commitment is pending review.
This license delivers electronically, with no physical hardware. DataCenter360.ca sends the activation key within 0–1 business days of order. Register at support.fortinet.com using the FortiWiFi 50G-DSL serial number. If the unit has active coverage, the 1-year term stacks from the existing end date. Confirm the W50GD prefix on the serial number label before registering.
FortiCare Premium is a support-only subscription covering TAC access and advance hardware replacement. A UTP or Enterprise bundle adds FortiGuard security services on top. If the FortiWiFi 50G-DSL already has an active bundle, FortiCare is included and this standalone SKU is not needed. Purchase standalone FortiCare when the unit has no active bundle, or when security services are on a different renewal schedule and you need a separate short-term support contract.
DataCenter360.ca stocks all FortiWiFi 50G-DSL FortiCare terms. Keys are delivered electronically to any country within 0–1 business days. Multi-unit pricing is available for MSPs and branch deployments with multiple FortiWiFi 50G-DSL units to cover.
W50GD is Fortinet’s model code for the FortiWiFi 50G-DSL (FWF-50G-DSL-A). Confirm the serial prefix on the hardware label or in the Fortinet support portal before ordering to make sure the key registers to the correct appliance.
FortiCare Premium for the FortiWiFi 50G-DSL includes 24/7 telephone access to Fortinet TAC, a 4-hour response SLA on P1 and P2 critical cases, advance hardware replacement, and access to firmware updates and the FortiCare portal. Threat intelligence services such as IPS and antivirus are not included and require a separate bundle subscription.
FortiCare terms are not converted mid-cycle. When the 1-year term expires, you can renew with a 1-year, 3-year, or 5-year key. If you know you want multi-year coverage, purchasing a 3-year or 5-year key now is more cost-effective than renewing annually.
Fortinet ships a replacement FortiWiFi 50G-DSL to your registered delivery address before you return the defective unit. Standard replacement typically arrives within 1–2 business days. For faster dispatch, the Priority RMA add-on (FC-10-W50GD-210-02-12) provides next-business-day shipment and requires an active FortiCare Premium contract.
Yes. FortiCare is a software subscription with no geographic restriction on the license. DataCenter360.ca delivers keys electronically to any country, and the license binds to the appliance serial number at registration regardless of physical deployment location.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50GD-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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