Fortinet FortiWiFi 50G-DSL FortiCare Premium, 3-Year (FC-10-W50GD-247-02-36)

SKU: FC-10-W50GD-247-02-36

Original price was: CAD$894.38.Current price is: CAD$721.28.

Save:19%You save CAD$121.35
FortiCare Premium for the FortiWiFi 50G-DSL (FC-10-W50GD-247-02-36) delivers 3 years of 24/7 telephone support, 4-hour critical issue response, and advance hardware replacement — subscription license only, no hardware, delivered electronically worldwide.
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Product description

Three-year support contracts sit at the intersection of cost efficiency and IT planning horizons. Most small and mid-size offices review network hardware every 36 months, and matching the FortiCare term to that window ensures support doesn’t expire mid-lifecycle. The FortiWiFi 50G-DSL FortiCare Premium, 3-Year (FC-10-W50GD-247-02-36) keeps 24/7 TAC access, a 4-hour critical response SLA, and advance hardware replacement active for the full 36-month period.

What FortiCare Premium Covers

FortiCare Premium is the support tier above Essential. It activates 24/7 telephone access to Fortinet’s Technical Assistance Center, a 4-hour response SLA on P1 and P2 critical cases, advance hardware replacement, and ongoing firmware, tools, and FortiCare portal access.

Essential Premium Elite
Critical-issue response Next business day 4-hour 15-minute
24/7 telephone support
Advance hardware replacement
Priority RMA add-on eligibility
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

This product is FortiCare Premium. Essential provides next-business-day response, sufficient for many low-risk environments. Elite adds a 15-minute P1 response and extended LTS monitoring for FortiGate and FortiWiFi platforms that require that level of commitment.

Who Should Buy FortiCare Premium

The 3-year term is the most common choice for small offices and branch locations running the FortiWiFi 50G-DSL over DSL or VDSL connections. It suits businesses following a 3-year hardware refresh cycle, MSPs managing client-site appliances under 36-month managed service agreements, and procurement teams that prefer a mid-range commitment over annual renewals. The 3-year contract also simplifies budgeting: one line item covers the full support period without annual renewal reminders.

Activation and Delivery

This is a subscription license only. DataCenter360.ca delivers the activation key electronically within 0–1 business days of order. Register the key at support.fortinet.com using the FortiWiFi 50G-DSL appliance serial number. If the unit already has active FortiCare coverage, the 3-year term extends from the existing end date when activated. Check the serial number label or the Fortinet portal before placing the order to confirm you have the correct model prefix (W50GD).

Standalone FortiCare vs. a Subscription Bundle

Standalone FortiCare Premium provides TAC support and advance hardware replacement only. UTP and Enterprise bundles add FortiGuard security services on top: IPS, antivirus, application control, web filtering, and anti-bot capabilities. If the FortiWiFi 50G-DSL is already running a UTP or Enterprise bundle subscription, FortiCare Premium is already included in that bundle and this standalone SKU is not needed. Purchase standalone FortiCare when the unit has no active bundle, or when you are managing support and threat services on separate renewal schedules.

Buying from DataCenter360.ca

DataCenter360.ca stocks all FortiWiFi 50G-DSL FortiCare terms and delivers activation keys electronically to any country within 0–1 business days. Multi-year quotes for multiple units at branch locations are available on request.

What does the FC-10-W50GD prefix indicate, and which hardware does it cover?

W50GD is Fortinet’s internal model identifier for the FortiWiFi 50G-DSL (FWF-50G-DSL-A). This SKU applies to FortiWiFi units with a W50GD serial prefix. Confirm the serial prefix from the hardware label or the Fortinet support portal before ordering to ensure the key is registered to the correct appliance.

What does FortiCare Premium cover on the FortiWiFi 50G-DSL?

FortiCare Premium activates 24/7 telephone access to Fortinet’s TAC, a 4-hour P1/P2 response SLA, and advance hardware replacement. It also includes ongoing access to firmware releases, diagnostic tools, and the FortiCare portal. Threat intelligence services (IPS, antivirus, web filtering) require a separate bundle subscription.

Can I stack this 3-year key on a unit with existing FortiCare coverage?

Yes, stacking is supported. Activate before the existing term expires and the 3-year coverage starts from the current end date. FortiCare allows stacking up to 3 years in advance. If the existing contract already has close to 3 years remaining, contact DataCenter360.ca before ordering to confirm the arrangement with Fortinet.

How does advance hardware replacement work?

Fortinet ships a replacement FortiWiFi 50G-DSL to your registered address before you return the defective unit. Standard advance replacement typically arrives within 1–2 business days. For faster dispatch, the Priority RMA add-on (FC-10-W50GD-210-02-36) provides next-business-day shipping and requires an active FortiCare Premium contract.

Can this license be activated for a FortiWiFi 50G-DSL deployed outside Canada?

Yes. FortiCare subscriptions are not geographically restricted. DataCenter360.ca delivers activation keys electronically to any country, and the license binds to the appliance serial number at registration regardless of where the hardware is physically located.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-50G-DSL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-W50GD-247-02-36

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