Fortinet FortiWiFi 50G-DSL FortiCare Essential, 3-Year (FC-10-W50GD-314-02-36)

SKU: FC-10-W50GD-314-02-36

Original price was: CAD$670.79.Current price is: CAD$540.95.

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FortiCare Essential for the FortiWiFi 50G-DSL (FC-10-W50GD-314-02-36): three years of firmware access, web portal support, and return-and-replace RMA for a single FWF-50G-DSL-A. License only, no hardware, delivered electronically worldwide.
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Product description

Three-year support contracts align well with mid-lifecycle IT budget review points. FC-10-W50GD-314-02-36 covers a single FWF-50G-DSL-A under FortiCare Essential for three years: firmware and patch downloads, access to Fortinet’s web support portal, and return-and-replace RMA, beginning from contract activation.

What FortiCare Essential covers

Essential is Fortinet’s baseline support tier. Registering the contract against a FWF-50G-DSL-A serial grants FortiOS firmware and security patch access, the Fortinet web portal for technical case submissions, the FortiCare asset portal, and return-and-replace RMA for hardware failures. Critical-issue response is next business day via the online portal. Telephone support is not included at this tier. For a DSL-based branch where the FortiWiFi handles WAN connectivity reliably, web portal case handling fits the typical support model.

FortiCare tiers at a glance

FortiCare comes in three tiers. This contract is Essential; compare the tiers below to confirm the coverage matches what the site requires.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who buys the 3-year term

Organizations running three-year IT procurement schedules, asset depreciation timelines, or lease cycles find a 3-year Essential term a natural match. It covers the FWF-50G-DSL-A through a substantial portion of its deployment life, eliminates two annual renewal events, and avoids the full 5-year upfront spend for teams that want the option to reassess hardware at the three-year point. IT managers who budget triennially also benefit: one support contract aligns to one review cycle.

Activation and delivery

This is a software license with no physical shipment. The contract key is delivered electronically to any country, normally within one business day of purchase. Register it in Fortinet’s support portal against the FWF-50G-DSL-A serial and coverage starts from that registration date.

Essential coverage vs a bundle

Essential covers support and RMA, not FortiGuard security subscriptions. The FWF-50G-DSL-A with active IPS, antivirus, and web filtering needs those services from a separate subscription or via the UTP bundle (FC-10-W50GD-950-02-36) or Enterprise bundle (FC-10-W50GD-809-02-36), which combine FortiGuard coverage with FortiCare Premium. Buy Essential when security subscriptions come from elsewhere and the purchase is specifically for support portal access and RMA continuity.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca issues authentic contracts and delivers them electronically worldwide, typically the same business day. If you need matching 3-year Essential coverage across multiple FWF-50G-DSL-A units at different branch locations, we can process the order as a single consolidated transaction with aligned contract dates.

How does a 3-year term compare to buying three 1-year contracts?

A 3-year contract typically costs less in total than three sequential 1-year purchases and removes two renewal events from the IT calendar. It also ensures there is no coverage gap at annual renewal dates, which matters for maintaining RMA eligibility without interruption.

What is included in FortiCare Essential for a FortiWiFi?

Essential provides FortiOS firmware and security patch downloads, access to Fortinet’s web support portal for case submissions, the FortiCare asset management portal, and return-and-replace RMA. Critical-issue response is next business day. Phone support and advance RMA replacement are available only at the Premium tier.

Does Essential cover both the DSL WAN interface and the Wi-Fi radio?

Yes. FortiCare Essential is a contract for the entire FWF-50G-DSL-A unit registered by serial number. Firmware updates, RMA eligibility, and portal support apply to the full device, including the DSL interface, the Wi-Fi 6 AP, and the FortiSP5 security processing.

Is this available outside Canada?

Yes. FortiCare licenses deliver electronically to any country with no geographic restriction. The FWF-50G-DSL-A hardware carries a Canadian-market designation; the support contract has no such limitation.

Can I upgrade to FortiCare Premium during the 3-year term?

Yes. A FortiCare Premium upgrade can overlay the remaining term of an active Essential contract. Contact DataCenter360.ca or Fortinet directly to confirm the upgrade path and pricing for the covered serial number.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-50G-DSL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-W50GD-314-02-36

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