Original price was: CAD$1,117.98.CAD$901.60Current price is: CAD$901.60.
Authorized Partner for United States (US)Branches running VDSL2 or ADSL2+ connections tend to keep the same FortiWiFi model through extended deployment cycles. FC-10-W50GD-314-02-60 covers a single FWF-50G-DSL-A for five years under FortiCare Essential: firmware and patch access, Fortinet’s web support portal, and return-and-replace RMA, running from contract activation through year five.
Essential is Fortinet’s baseline support tier. Registering it against the FWF-50G-DSL-A serial grants FortiOS firmware and security patch downloads, access to Fortinet’s web support portal for case submissions, the FortiCare asset management portal, and return-and-replace RMA for hardware failures. Critical-issue response time is next business day. Phone support is not included at Essential; web portal case submission handles ongoing technical issues. For a DSL-connected branch where the unit runs without incident most of the time, that support cadence is a practical match.
FortiCare comes in three tiers. This contract is Essential; compare the tiers below to confirm the coverage matches what the site requires.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Distributed retail chains, multi-site SMBs, and MSPs deploying the FWF-50G-DSL-A at DSL-connected branch locations often prefer a single purchasing event that covers the full service life. One 5-year contract eliminates three annual renewal tasks, aligns the support end date to the hardware refresh cycle, and locks in per-year pricing at the time of purchase. Sites that rarely revisit vendor support contracts between hardware cycles benefit most from committing to five years upfront.
This is a software license. Nothing ships physically. The contract key is delivered electronically to any country, normally within one business day of purchase. Register it in Fortinet’s support portal against the FWF-50G-DSL-A serial and coverage begins from that registration date.
Essential provides support continuity and RMA. It does not include FortiGuard security subscriptions. For an FWF-50G-DSL-A that also needs IPS, antivirus, and web filtering, the UTP bundle (FC-10-W50GD-950-02-60) or Enterprise bundle (FC-10-W50GD-809-02-60) package those services with FortiCare Premium together. Essential is the right fit when FortiGuard services come from a separate subscription and the purchase covers support portal access and RMA only.
DataCenter360.ca is an authorized Fortinet Select Partner. This license is delivered electronically to any country, usually within one business day of the order. For multi-site deployments where several FWF-50G-DSL-A units need aligned 5-year contract end dates across branches, contact us for consolidated ordering on a single invoice.
A 5-year contract typically costs less per year than sequential annual renewals, covers the FWF-50G-DSL-A’s full expected deployment life, and removes three annual renewal events from the IT calendar. For DSL branch deployments that run stable for extended periods, locking in support coverage upfront avoids the risk of a lapse during an overlooked renewal window.
Yes. FortiOS updates for the FWF-50G-DSL-A, including patches that address the VDSL2 and ADSL2+ DSL interface, are accessible through the Fortinet support portal once the Essential contract is registered. The contract covers the full device as a single serial number.
You ship the failed FWF-50G-DSL-A unit to Fortinet, and a replacement ships after receipt. This is the standard RMA process at the Essential tier. FortiCare Premium (FC-10-W50GD-247-02-60) provides advance replacement, where Fortinet ships a unit before receiving the failed one back.
Yes. FortiCare licenses have no geographic restriction on delivery. The contract key is delivered electronically worldwide. The FWF-50G-DSL-A hardware is a Canadian-market product; the support contract ships to any country.
Essential does not include telephone access to Fortinet TAC. To add phone support and 1-hour critical-issue response, FortiCare Premium (FC-10-W50GD-247-02-60) is the upgrade path. Contact DataCenter360.ca to discuss options for overlaying Premium coverage on an active Essential contract.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50GD-314-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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