Fortinet FortiWiFi 50G-DSL Secure RMA, 5-Year (FC-10-W50GD-301-02-60)

For sites where the FortiWiFi 50G-DSL unit stores or processes regulated data, returning a failed device for standard RMA is often not possible. The FC-10-W50GD-301-02-60 provides five years of Secure RMA for the FortiWiFi 50G-DSL: when a hardware failure occurs, a replacement unit is shipped and a certified technician performs on-site destruction of the failed device before it leaves the premises. This service requires an active FortiCare Premium or FortiCare Elite subscription on the same device.

What Secure RMA Covers

The FC-10-W50GD-301-02-60 is a five-year Secure RMA entitlement for the FortiWiFi 50G-DSL. When Fortinet support confirms a hardware failure, Fortinet ships a replacement unit and coordinates a certified on-site visit to destroy the failed device under documented procedures. The hard drive and flash storage are physically destroyed on location, eliminating the risk of data exposure during the return process. Coverage applies for 60 months from the activation date.

Secure RMA is a FortiCare Premium and Elite add-on. The table below shows how it relates to other FortiCare service tiers:

Who Needs This Service

The FortiWiFi 50G-DSL combines NGFW inspection with a DSL modem and Wi-Fi — common in branch deployments that use existing telephone line infrastructure. Sites operating under PCI DSS, HIPAA, SOC 2, or similar compliance frameworks cannot ship a failed appliance back to a third party without documented data destruction procedures. Five years of Secure RMA removes that constraint for the full lifecycle of a typical FortiWiFi 50G-DSL deployment.

Activation and Delivery

After purchase, DataCenter360.ca delivers the FC-10-W50GD-301-02-60 license key electronically, typically the same business day. The key registers against the FortiWiFi 50G-DSL serial number in the Fortinet support portal, adding the Secure RMA entitlement to the device FortiCare record. Coverage is active immediately after registration.

Secure RMA vs. Priority RMA

Priority RMA focuses on replacement speed — next calendar day. Secure RMA focuses on data security during the replacement process. The two services address different compliance requirements. Organizations that need both fast replacement and on-site destruction should confirm with Fortinet whether the services can be stacked on the same device, or whether the Secure RMA schedule meets their downtime tolerance.

Buying from DataCenter360.ca

DataCenter360.ca processes Secure RMA subscriptions through Fortinet’s partner portal. The five-year entitlement is delivered electronically the same business day and registered to the correct serial number, with Fortinet portal confirmation included. As a Fortinet Select Partner, we can assist with documentation of the service entitlement for compliance audit purposes.