Original price was: CAD$439.35.CAD$354.32Current price is: CAD$354.32.
Authorized Partner for United States (US)MSPs managing FortiWiFi 50G-5G-II units across client sites often prefer a 1-year FortiCare term: it aligns with annual billing cycles, leaves room to upgrade coverage at renewal, and lets teams consolidate expiry dates across a fleet over time. The FortiWiFi 50G-5G-II FortiCare Premium, 1-Year (FC-10-W50G5-247-02-12) covers 24/7 TAC access, a 4-hour critical response SLA on P1 and P2 cases, and advance hardware replacement for a 12-month window on the dual-5G remote unit.
FortiCare Premium is the support tier above Essential. It activates 24/7 telephone access to Fortinet’s Technical Assistance Center, a 4-hour response SLA on P1 and P2 critical cases, advance hardware replacement, and ongoing firmware, tools, and FortiCare portal access.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Next business day | 4-hour | 15-minute |
| 24/7 telephone support | — | ✓ | ✓ |
| Advance hardware replacement | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This product is FortiCare Premium. Essential provides next-business-day response, sufficient for many low-risk environments. Elite adds a 15-minute P1 response and extended LTS monitoring for FortiGate and FortiWiFi platforms that require that level of commitment.
The FortiWiFi 50G-5G-II is a dual-5G appliance deployed in vehicle fleets, construction trailers, remote retail kiosks, and monitoring installations where 5G is the primary WAN. A 1-year FortiCare Premium contract suits businesses evaluating multi-year coverage before committing, MSPs billing clients on annual cycles, and procurement teams that need a shorter initial term to align expiry dates across multiple units at different activation dates.
No hardware ships with this license. DataCenter360.ca delivers the activation key electronically within 0–1 business days of order. Register the key at support.fortinet.com using the FortiWiFi 50G-5G-II appliance serial number. If the unit has existing coverage, the 1-year term extends from the current expiry date on activation. Verify the serial number before registering to avoid binding the key to an incorrect unit.
FortiCare Premium covers technical support and advance hardware replacement only. UTP and Enterprise bundles include FortiCare support plus FortiGuard threat intelligence services: IPS signatures, antivirus, web filtering, DNS filtering, and application control. If the FortiWiFi 50G-5G-II already carries an active UTP or Enterprise bundle, standalone FortiCare is not needed because those tiers include Premium-level support. This SKU is the right choice when the unit has no active bundle, or when you need a shorter FortiCare term before moving to a longer commitment.
DataCenter360.ca holds active stock across all FortiWiFi 50G-5G-II FortiCare terms and can quote multi-unit coverage to align expiry dates for fleets managed under a single account. Orders receive an official Fortinet activation key with electronic delivery to any country within 0–1 business days.
The W50G5 prefix is Fortinet’s internal model identifier for the FortiWiFi 50G-5G-II (FWF-50G-5G-II-A). Use this SKU when your appliance serial number belongs to the W50G5 series. If you are unsure, check the hardware label or the serial number in the FortiCare portal before ordering.
FortiCare Premium covers TAC access and hardware replacement only. UTP and Enterprise bundles add FortiGuard threat intelligence (IPS, antivirus, web filtering, application control) on top of FortiCare support. If the FortiWiFi 50G-5G-II already has an active bundle, standalone FortiCare is not required because the bundle already includes Premium-level support.
Yes. Activating before the current term expires stacks the new year from the existing expiry date. If you are stacking multiple terms, confirm the total advance period does not exceed Fortinet’s stacking limit. Contact DataCenter360.ca if you need to verify compatibility with your current contract before ordering.
Fortinet ships a replacement unit to the registered address before you return the failed hardware. Standard advance replacement typically arrives within 1–2 business days. For remote 5G sites requiring faster dispatch, the Priority RMA add-on (FC-10-W50G5-210-02-12) provides next-business-day shipment and requires an active FortiCare Premium contract.
Yes. FortiCare is a software subscription with no geographic restriction on the license itself. DataCenter360.ca delivers activation keys electronically to any country. The key binds to the appliance serial number at registration and is not limited to a specific country once activated.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-5G-II |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50G5-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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