Original price was: CAD$1,318.04.CAD$1,062.93Current price is: CAD$1,062.93.
Authorized Partner for United States (US)Remote sites running the FortiWiFi 50G-5G-II on dual 5G connections need hardware support that matches the site’s uptime expectations. A ticket-based, next-business-day response leaves a remote location offline until the next morning at best. The FortiWiFi 50G-5G-II FortiCare Premium 3-Year (FC-10-W50G5-247-02-36) provides three years of 24/7 phone access to Fortinet TAC and a 4-hour critical response SLA, without the commitment of a 5-year term.
FortiCare Premium activates 24/7 telephone access to Fortinet’s Technical Assistance Center, a 4-hour P1/P2 response SLA, advance hardware replacement, and firmware plus portal access. These are platform-level support services and apply independently of any FortiGuard subscription active on the same unit.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Next business day | 4-hour | 15-minute |
| 24/7 telephone support | — | ✓ | ✓ |
| Advance hardware replacement | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This product is FortiCare Premium. Essential handles routine support with next-business-day response and portal access. Elite adds a 15-minute P1 SLA and the extended LTS monitoring portal, available for FortiGate and FortiWiFi platforms on the Elite tier.
A 3-year FortiCare Premium term suits mid-cycle deployments: units that have been running for one or two years and need coverage for the remainder of their expected service life, or new installations where a 3-year horizon aligns with service contracts or lease schedules. For MSPs managing mixed-term portfolios, 3-year terms provide flexibility between the 1-year renewable and the 5-year commit-and-forget option.
This is a software license with no physical component. After purchase, DataCenter360.ca delivers an activation key electronically within 0–1 business days. Activate in the FortiCare portal at support.fortinet.com using the FortiWiFi 50G-5G-II serial number. If stacking on an existing contract, the 3-year term extends from the existing end date. Confirm the serial number matches the W50G5 series before activating.
DataCenter360.ca stocks all FortiWiFi 50G-5G-II FortiCare terms as a Fortinet Select Partner and MSSP. Single-unit orders and multi-site fleet orders are both handled. If you are managing several remote units with staggered coverage dates and want to consolidate them, contact us before ordering. All activation keys are official Fortinet licenses delivered electronically to any country.
W50G5 is Fortinet’s model code for the FortiWiFi 50G-5G-II (FWF-50G-5G-II-A). Use this SKU when your appliance’s serial number starts with W50G5. You can verify the serial number in the FortiCare portal or on the physical label before ordering to make sure you are purchasing the correct license.
FortiCare Premium covers support and hardware replacement only. UTP and Enterprise bundles add FortiGuard threat intelligence services on top of FortiCare. If the FortiWiFi 50G-5G-II has an active bundle subscription, standalone FortiCare is not needed as the bundle already includes it.
Yes. Activate the key before the current contract expires and the 3-year term extends from the existing expiry date. Fortinet allows stacking up to 3 years in advance. Ordering ahead of renewal is both safe and common practice, particularly for remote sites where access to activate a new key may be limited.
If the unit fails, Fortinet ships a replacement to the registered address before you return the defective hardware. Standard advance replacement arrives within 1–2 business days. For next-business-day dispatch, the Priority RMA add-on (FC-10-W50G5-210-02-36) is sold separately and requires an active FortiCare Premium contract.
Yes. FortiCare is a software subscription. DataCenter360.ca delivers activation keys electronically to customers worldwide. There are no geographic restrictions on the license itself; activation binds to the hardware serial number at registration regardless of where the appliance operates.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G-5G-II |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W50G5-247-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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