Fortinet FortiWiFi 71G FortiCare Elite Support, 1-Year (FC-10-FW71G-284-02-12)

SKU: FC-10-FW71G-284-02-12

Original price was: CAD$481.07.Current price is: CAD$387.97.

Save:19%You save CAD$65.27
The FC-10-FW71G-284-02-12 is a 1-year FortiCare Elite support subscription for the FortiWiFi 71G (FWF-71G-A), providing 15-minute critical response, Elite monitoring portal, and extended LTS coverage — worldwide electronic delivery.
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Product description

Annual IT procurement cycles are common across SMB and mid-market organizations. FC-10-FW71G-284-02-12 provides one year of FortiCare Elite support on the FortiWiFi 71G: a 15-minute P1 response window, Elite monitoring portal access, and extended LTS firmware coverage for the FWF-71G-A platform.

What FortiCare Elite Covers

FortiCare Elite is the highest support tier Fortinet offers. The 1-year subscription for the FWF-71G-A includes:

  • 15-minute P1 response from Fortinet TAC for critical or network-down incidents
  • 24×7 telephone support for all case severity levels
  • Hardware RMA via return and replace
  • Elite monitoring portal with proactive health and compliance visibility
  • Extended LTS firmware access for the FWF-71G platform

FortiCare Tier Comparison

FortiCare has three tiers. FC-10-FW71G-284-02-12 is the top tier for a 1-year period:

Support Feature Essential Premium Elite
Critical issue (P1) response Next business day 1 hour 15 minutes
Telephone support
Hardware replacement (RMA) Return & replace Return & replace Return & replace
Priority RMA add-on eligible
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who Chooses a 1-Year Elite Term

The 1-year term suits IT teams on annual budget cycles, organizations evaluating whether Elite-tier SLAs justify the cost before committing to a longer term, and environments where a device refresh decision is expected within the year. It also works as a bridge subscription when a device is approaching end-of-support and you need Elite coverage only through the transition.

Activation and Delivery

DataCenter360.ca delivers the license key electronically after order processing, typically within 0 to 1 business days. Activation is through the FortiCare portal against the registered FWF-71G-A serial number. No hardware ships; coverage begins on the activation date and runs for 12 months.

FortiCare Elite vs. Subscription Bundles

The UTP and Enterprise bundles for the FWF-71G include FortiCare Premium as part of the package. If you need Elite-tier response on a bundled device, FC-10-FW71G-284-02-12 is added on top of the existing bundle. It upgrades the support SLA only; FortiGuard security services remain in the bundle.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell Fortinet subscriptions across Canada and internationally. Orders for FC-10-FW71G-284-02-12 are processed electronically with no physical shipment and no shipping charge. Questions about coverage scope, activation, or multi-year pricing are answered by the same team that handles your hardware orders.

Does FortiCare Elite include FortiGuard security services?
No. FortiCare Elite covers support entitlements: TAC access, RMA, and monitoring. FortiGuard services like IPS, web filtering, and antivirus are separate. For a combined package, the UTP or Enterprise bundles include FortiCare Premium plus FortiGuard in one SKU.

What makes FortiCare Elite different from FortiCare Premium?
The key differences are P1 response time and monitoring access. Elite reduces the critical-issue SLA from 1 hour to 15 minutes and adds the Elite monitoring portal plus Extended LTS firmware eligibility. Telephone support, RMA, firmware downloads, and portal tools are the same at both tiers.

Can I upgrade from an existing FortiCare Premium subscription to Elite?
Yes. If you already have an active FortiCare Premium subscription, the upgrade SKU FC-10-FW71G-204-02-12 adds the Elite delta (15-min SLA, monitoring portal) without purchasing standalone Elite from scratch. Both options are available from DataCenter360.ca.

Is this subscription available for delivery outside Canada?
Yes. FortiCare subscriptions are software licenses with no geographic delivery restriction. DataCenter360.ca ships activation keys electronically to customers worldwide through its Fortinet Select Partner authorization.

Are 3-year and 5-year terms available for FortiCare Elite on the FWF-71G?
Yes. FC-10-FW71G-284-02-36 (3-year) and FC-10-FW71G-284-02-60 (5-year) are both available from DataCenter360.ca. Longer terms carry the same Elite entitlements with lower per-year cost and fewer renewal events.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-71G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW71G-284-02-12

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