Fortinet FortiWiFi 71G FortiCare Elite Support, 5-Year (FC-10-FW71G-284-02-60)

SKU: FC-10-FW71G-284-02-60

Original price was: CAD$2,405.35.Current price is: CAD$1,919.16.

Save:20%You save CAD$340.84
The FC-10-FW71G-284-02-60 is a 5-year FortiCare Elite support subscription for the FortiWiFi 71G (FWF-71G-A), providing 15-minute P1 response, Elite monitoring portal, and extended LTS coverage — worldwide electronic delivery.
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Product description

Five years of FortiCare Elite coverage for the FortiWiFi 71G means your FWF-71G-A deployment gets 15-minute P1 response, Elite monitoring, and extended LTS for its full planned service life. For a Wi-Fi 6 firewall with a 64GB onboard SSD handling web filtering logs at a busy branch, that support level matches the operational role the device plays.

What FortiCare Elite Covers

FortiCare Elite is the top FortiCare tier. On the FWF-71G-A, this 5-year subscription provides:

  • 15-minute response on P1 (critical/network-down) cases through Fortinet TAC
  • 24×7 telephone support for all severity levels
  • Hardware RMA replacement via return and replace
  • Elite monitoring portal for proactive health tracking and firmware compliance
  • Extended Long-Term Support firmware access for the FWF-71G platform

FortiCare Tier Comparison

FC-10-FW71G-284-02-60 covers the top FortiCare tier. Here is how the three tiers compare:

Support Feature Essential Premium Elite
Critical issue (P1) response Next business day 1 hour 15 minutes
Telephone support
Hardware replacement (RMA) Return & replace Return & replace Return & replace
Priority RMA add-on eligible
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Who Buys a 5-Year Elite Subscription

A 5-year term is typical for organizations making a full-lifecycle support commitment on a device expected to stay in production for the long haul. Branch offices handling customer-facing Wi-Fi and firewall on a single FWF-71G unit, or IT teams standardizing on Elite support across their Fortinet fleet, often choose 5-year terms for lower per-year cost and a single renewal point five years out.

Activation and Delivery

This is a software license. DataCenter360.ca delivers the activation key electronically, typically within 0 to 1 business days. Registration and activation happen through the FortiCare portal by linking the license to the FWF-71G-A serial number. The 5-year coverage period begins on the activation date.

FortiCare Elite vs. the Subscription Bundles

FortiCare Elite covers technical support and hardware replacement. It does not include FortiGuard security services such as web filtering, IPS, or antivirus. If you need both support and FortiGuard services, the subscription bundles (UTP or Enterprise) include FortiCare Premium as part of the package. FortiCare Elite is the right standalone choice when you want the highest support SLA separate from FortiGuard licensing.

Buying from DataCenter360.ca

Purchasing FC-10-FW71G-284-02-60 from DataCenter360.ca locks in 5 years of Elite TAC access through a Fortinet Select Partner channel. One purchase, one activation, no annual renewals for five years. Our team can confirm this SKU matches your registered device before you order if needed.

Does FortiCare Elite include FortiGuard security services?
No. FortiCare Elite covers technical support and hardware replacement. FortiGuard security services (IPS, web filtering, antivirus, etc.) are separate subscriptions. If you need both, the UTP or Enterprise subscription bundles include FortiCare Premium plus FortiGuard services together.

What is the P1 response time under FortiCare Elite?
For P1 (critical/network-down) cases, Fortinet TAC responds within 15 minutes. Under FortiCare Premium the same SLA is 1 hour; under Essential it is next business day. For sites where downtime has direct cost, the Elite SLA provides the strongest response commitment available.

Can this subscription be purchased from outside Canada?
Yes. FortiCare Elite is a worldwide subscription with no geographic restrictions. DataCenter360.ca delivers license keys electronically to customers in any country through its Fortinet partner authorization.

What happens to support if the 5-year term expires without renewal?
The device loses FortiCare coverage and Fortinet TAC access at the expiry date. To maintain uninterrupted support, renew before the term ends. DataCenter360.ca can assist with renewal timing and confirm the correct SKU for your next term.

Is FortiCare Elite available for all FortiWiFi 71G hardware variants?
FC-10-FW71G-284-02-60 covers the standard FWF-71G-A variant. If you have a different hardware revision, confirm the SKU prefix matches before activating. DataCenter360.ca can verify compatibility for your specific serial number.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-71G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW71G-284-02-60

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