Fortinet FortiGate 71G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-GT71G-211-02-12)

SKU: FC-10-GT71G-211-02-12

Original price was: CAD$499.26.Current price is: CAD$402.63.

Save:19%You save CAD$67.74
FortiGate 71G 4-Hour Hardware Delivery Priority RMA (FC-10-GT71G-211-02-12) is a 1-year add-on that dispatches a replacement unit to your site within four hours of confirmed hardware failure, any day of the week — for teams that can handle installation but cannot afford to wait a full business day for parts.
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Product description

Branches running the FortiGate 71G are often the only point of egress for an entire office — and that office may be hours away from the nearest Fortinet-trained technician. When hardware fails, time matters, but not every location needs an engineer to meet the courier. If your team has the skills to physically swap a firewall, the 4-Hour Hardware Delivery Priority RMA (FC-10-GT71G-211-02-12) covers everything else: a replacement FortiGate 71G arrives within four hours of confirmed failure, day or night, including weekends and holidays. The defective unit ships back to Fortinet after the swap.

What This Service Covers

FC-10-GT71G-211-02-12 is a 1-Year Priority RMA add-on for the FortiGate 71G. It requires an active FortiCare Premium or Elite contract on the same device. Once Fortinet confirms the hardware failure, a replacement unit is dispatched for 4-hour delivery to your registered site address. Installation, configuration restore, and cabling are your responsibility. The service does not include an on-site engineer — that is covered separately by the -212- SKU. FortiCare Essential does not qualify for Priority RMA add-ons.

Who Benefits From This Service

This level of coverage suits organizations that have capable IT staff at or near the site who can perform the physical installation once the part arrives, but cannot afford to wait until the next business day for the unit. Typical buyers include managed service providers servicing clients across multiple branches, mid-sized businesses with in-house network engineers distributed across offices, and any deployment where the FortiGate 71G is the sole WAN gateway and downtime directly affects operations.

FortiCare Tier Comparison

This add-on is available exclusively to FortiCare Premium and Elite subscribers. The table below shows how hardware replacement coverage differs across tiers before the Priority RMA add-on is applied:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Activation and Delivery

DataCenter360.ca delivers FC-10-GT71G-211-02-12 electronically within 0–1 business days of purchase. You receive a license key and activation instructions by email; registration is completed through the Fortinet Support portal, tied to your FortiGate 71G serial number. Coverage is active from the date you register the key and runs for 1-year.

Comparing Priority RMA Options for the FortiGate 71G

Three Priority RMA tiers are available for this model. Next Calendar Day (-210-) ships the replacement by the following calendar day at lower cost. Four-Hour Hardware Delivery (this service, -211-) shortens that to four hours when speed matters more than price. Four-Hour Hardware and On-Site Engineer (-212-) adds a Fortinet-authorized technician for branches with no local IT. Secure RMA (-301-) addresses environments where data destruction of the failed unit is a compliance requirement. Choose based on recovery time objective and local staff availability.

Buying From DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner based in Canada, offering the FortiGate 71G 4-Hour Hardware Delivery Priority RMA in 1-year, 3-year, and 5-year terms — FC-10-GT71G-211-02-36, FC-10-GT71G-211-02-12, and FC-10-GT71G-211-02-60 respectively. Licensing is delivered electronically worldwide within 0–1 business days. No minimum order quantity; single-seat purchases accepted.

Does the 4-hour delivery clock apply on weekends and holidays?
Yes. Priority RMA operates 24/7, including weekends and holidays, which is a key difference from standard next-business-day RMA. Delivery time is measured from the moment Fortinet confirms the hardware failure, not from the next morning. Confirm regional courier availability and any local service-level exceptions with Fortinet before purchase.

What is the difference between the -211- and the -212- RMA service?
The -211- service delivers the replacement hardware within 4 hours; you handle the installation. The -212- service delivers the hardware and also dispatches a Fortinet-authorized engineer to your site within 4 hours to perform the physical installation. If you have qualified staff on-site, -211- is the more cost-effective choice.

Does this add-on work with FortiCare Essential?
No. Priority RMA add-ons require FortiCare Premium or FortiCare Elite on the same FortiGate 71G serial number. FortiCare Essential only includes standard return-and-replace RMA and does not support Priority RMA upgrades.

Are 3-year and 5-year terms available?
Yes. FC-10-GT71G-211-02-36 covers 1 year (the shorter term), FC-10-GT71G-211-02-12 covers the mid-range, and FC-10-GT71G-211-02-60 covers the longest available term for the FortiGate 71G 4-Hour Hardware Delivery Priority RMA. All are available from DataCenter360.ca.

Is this service available outside Canada?
The license itself is sold and delivered worldwide by DataCenter360.ca. However, the 4-hour physical hardware delivery response depends on Fortinet’s regional distribution and courier network. Verify that Priority RMA coverage is available at your specific location through Fortinet’s support portal before purchasing.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-71G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GT71G-211-02-12

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