Original price was: CAD$333.25.CAD$277.70Current price is: CAD$277.70.
A one-year term is the natural starting point when your team is evaluating support tiers or working within a single fiscal-year budget cycle. FortiCare Premium for the FortiAP 222KL gives you 1-hour critical-issue response, direct telephone access to Fortinet engineers, and advance hardware replacement for the next 12 months, with no long-term commitment required. It is a practical way to validate that Premium coverage is the right fit before committing to a multi-year purchase.
FortiCare Premium (service code 247) covers your FAP-222KL access point with four core entitlements: 1-hour response for critical issues, direct telephone support to Fortinet engineers, advance replacement hardware (shipped to you before the defective unit is returned), and access to firmware updates and Fortinet’s online tools and asset portal. The table below shows where Premium sits relative to Essential and Elite.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
This contract suits IT teams running indoor Wi-Fi 6 enterprise deployments where a next-business-day response window is not acceptable. If your organization depends on the FAP-222KL for conference rooms, open-plan offices, or high-density environments where an access point outage disrupts productivity, a 1-hour response SLA keeps resolution timelines predictable. It is also the right choice when your security or compliance posture requires documented manufacturer support on every deployed Wi-Fi device.
FortiCare Premium is an electronic license delivered worldwide. After purchase, DataCenter360.ca forwards your contract registration details and Fortinet delivers the entitlement to your registered Fortinet Support Portal account. No physical shipment, no import fees, and no geographic restrictions apply. Activation is confirmed inside the Support Portal, where you can also open cases, track RMA shipments, and download firmware updates throughout the 1-year term.
FortiCare Premium sits between Essential and Elite. It adds the 1-hour critical SLA and telephone support that Essential omits, while stopping short of Elite’s 15-minute response and extended long-term support (LTS). For an FAP-222KL running stable firmware in a standard enterprise environment, Premium provides reliable coverage without the Elite cost premium. The comparison above shows exactly which features each tier includes.
For organizations exploring support tiers or aligning coverage to an annual budget cycle, a 1-year term keeps the spend contained and the decision reversible. DataCenter360.ca is an authorized Fortinet partner and handles registration and delivery directly, so you receive your entitlement without delays. When this term approaches expiry, contact us before it lapses and we will move you to the right term for your next cycle, whether that is another annual purchase or a step up to 3 or 5 years.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-222KL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-F22KL-247-02-12 |
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