Fortinet FortiAP 222KL FortiCare Premium Support, 5-Year (FC-10-F22KL-247-02-60)

SKU: FC-10-F22KL-247-02-60

Original price was: CAD$1,666.23.Current price is: CAD$1,358.34.

Save:18%You save CAD$221.74
A 5-year FortiCare Premium Support contract for the FortiAP 222KL (FAP-222KL), providing the longest available term with 1-hour critical-issue response, telephone support, and advance hardware replacement for worldwide electronic delivery.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout
  Licensing available worldwide — delivered electronically to any country

Product description

For organizations planning to run the FAP-222KL through a full five-year hardware lifecycle, a single 5-year FortiCare Premium contract eliminates all renewal overhead and delivers the lowest cost per year of any available term. Coverage is continuous for the entire duration, the support entitlements are locked in at the time of purchase, and your team does not need to revisit this device’s support status again until hardware refresh.

What it covers

FortiCare Premium (service code 247) provides 1-hour critical-issue response for the full 5-year term, direct telephone access to Fortinet engineers, advance hardware replacement (a replacement unit ships to you before the defective unit is returned), and ongoing access to firmware updates and the Fortinet online tools and asset portal. The table below shows how Premium compares to Essential and Elite across every covered feature.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

A 5-year term makes the most sense when the FAP-222KL is part of a long-planned infrastructure deployment, such as a campus build-out or a multi-phase office expansion where the hardware is expected to stay in service through the full coverage window. It is also the right fit for procurement processes that prefer to minimize recurring vendor transactions, and for organizations where Wi-Fi continuity is tied directly to business operations. Finance teams often find a single 5-year invoice easier to manage than five smaller annual ones.

Activation & delivery

FortiCare Premium is an electronic entitlement delivered worldwide, with no geographic restrictions. DataCenter360.ca handles registration and passes activation details to you after purchase. You activate through the Fortinet Support Portal, and the 5-year term begins from that activation date. Firmware access, case management, and RMA tracking are available through the portal from day one, with no interruption or re-registration required across the full term.

One service vs the bundle

Over a 5-year horizon, the right support tier decision carries more weight than it does for a single year. Essential’s next-business-day response is a meaningful constraint if the FAP-222KL is in a high-use area. Elite’s 15-minute response and extended LTS are justified for mission-critical infrastructure. Premium provides 1-hour response and telephone access, which covers the large majority of enterprise Wi-Fi 6 environments that need reliable but not ultra-premium support. Committing at the 5-year term also locks in current tier pricing for the duration.

Buying from DataCenter360.ca

The 5-year FortiCare Premium contract is the best-value option for customers who want to close out a device’s support coverage in one transaction and move on. DataCenter360.ca is an authorized Fortinet partner and can process multi-unit 5-year orders alongside a hardware purchase or as standalone coverage renewals. If you are standardizing support terms across a larger FAP-222KL deployment, contact us before placing your order and we will prepare a consolidated quote covering all serial numbers, which simplifies both procurement and future audit documentation.

Frequently asked questions

Is the 5-year term available for both new purchases and renewals?
Yes. You can purchase a 5-year FortiCare Premium contract at the time of hardware acquisition or as a renewal for an FAP-222KL already in service. If coverage has lapsed, a reinstatement fee may apply; contact DataCenter360.ca with your serial number before purchasing.
Does Fortinet guarantee parts availability for the FAP-222KL across the full 5-year term?
Fortinet commits to providing advance replacement hardware for the duration of an active FortiCare Premium contract. If the exact model is no longer available, Fortinet will substitute a comparable unit in accordance with their RMA policy.
Can a 5-year purchase be split across multiple budget years?
The contract invoices as a single transaction. If your procurement process requires annual billing, contact DataCenter360.ca to discuss options before placing the order.
What firmware access does FortiCare Premium include?
Active Premium subscribers can download all generally available firmware releases for the FAP-222KL, including security patches and feature updates, through the Fortinet Support Portal for the full term.
How does the 1-hour response SLA work in practice?
When you open a critical-severity case by telephone or through the Support Portal, a Fortinet engineer is assigned within one hour of case creation. This SLA applies 24 hours a day, 7 days a week, and is not limited to business hours.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-222KL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-F22KL-247-02-60

Customer ratings & reviews

0.0
Based on 0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
0 of 0 reviews

Sorry, no reviews match your current selections