Fortinet FortiAP 222KL FortiCare Premium Support, 3-Year (FC-10-F22KL-247-02-36)

SKU: FC-10-F22KL-247-02-36

Original price was: CAD$999.74.Current price is: CAD$833.11.

Save:17%You save CAD$120.00
A 3-year FortiCare Premium Support contract for the FortiAP 222KL (FAP-222KL), covering 1-hour critical-issue response, telephone support, and advance hardware replacement over a single purchase for worldwide electronic delivery.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout
  Licensing available worldwide — delivered electronically to any country

Product description

Three years is where most enterprise IT teams find the right balance between operational simplicity and budget predictability. A single 3-year FortiCare Premium contract on your FAP-222KL eliminates three separate renewal cycles, delivers a lower effective cost per year compared to annual purchases, and keeps 1-hour critical-issue response and telephone access to Fortinet engineers active across the full coverage window without any gaps or lapse risk.

What it covers

FortiCare Premium (service code 247) covers your FAP-222KL with 1-hour critical-issue response, direct telephone access to Fortinet engineers, advance hardware replacement (the replacement ships to you before you return the defective unit), and continuous access to firmware updates and Fortinet’s online tools and asset portal for the entire 3-year term. The table below shows how each FortiCare tier compares across every covered feature.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

This contract is a practical fit for organizations running FAP-222KL units in stable enterprise Wi-Fi deployments where the hardware is expected to remain in service for three or more years. It removes the administrative cost of annual renewals from smaller IT teams and aligns with procurement cycles that prefer multi-year commitments. Compliance-driven environments that require documented manufacturer support throughout a device’s operational life also benefit from the longer coverage window.

Activation & delivery

FortiCare Premium is delivered as an electronic license with no geographic restrictions, valid worldwide. After purchasing through DataCenter360.ca, you receive registration details and activate the 3-year entitlement through the Fortinet Support Portal. The full term starts from activation. You can open support cases, track RMA shipments, and download firmware updates from the portal throughout the coverage period with no annual re-registration required.

One service vs the bundle

Over three years, the difference between support tiers compounds in practical terms. Essential’s next-business-day response may be acceptable in low-risk environments, but for an indoor access point in active daily use, a 1-hour SLA is materially faster when something goes wrong. Elite adds a 15-minute response and extended LTS, which makes sense for mission-critical infrastructure. For most enterprise Wi-Fi 6 environments, Premium sits at the right point on the cost-to-coverage scale across a multi-year horizon.

Buying from DataCenter360.ca

A 3-year FortiCare Premium contract is the most requested coverage term from IT teams managing access point fleets at DataCenter360.ca, and for good reason: it aligns with common hardware refresh cycles and cuts the number of vendor transactions per device from three to one. DataCenter360.ca is an authorized Fortinet partner and handles registration and delivery end to end. If you are covering multiple FAP-222KL units, contact us before placing your order to ask about volume pricing across the full set of serial numbers.

Frequently asked questions

Does the 3-year term start on the purchase date or the activation date?
The term starts from activation in the Fortinet Support Portal, not from the invoice date. Activate promptly after purchase to make the most of your coverage window.
Can I cover multiple FAP-222KL units with one contract purchase?
No. Each FortiCare contract is tied to a single device serial number. You purchase one contract per unit. DataCenter360.ca can process multi-unit orders together and may offer volume pricing.
What is advance replacement and how does it differ from standard RMA?
Advance replacement means Fortinet ships a working unit to you before you send back the defective one, minimizing downtime. Standard return-and-replace (as included in Essential) requires the defective unit to arrive at Fortinet before a replacement is dispatched.
Is telephone support available outside business hours?
Yes. FortiCare Premium telephone support is available around the clock for critical issues, not limited to business hours or specific time zones.
What happens if I decommission the FAP-222KL before the 3-year term ends?
FortiCare contracts are tied to the device serial number. If the device changes ownership, the new owner can benefit from the remaining contract term after re-registering the serial number with Fortinet. Unused contract time is not refunded.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-222KL

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-F22KL-247-02-36

Customer ratings & reviews

0.0
Based on 0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
0 of 0 reviews

Sorry, no reviews match your current selections