Original price was: CAD$27.48.CAD$25.76Current price is: CAD$25.76.
Support renewals for the FortiAP-231G sometimes need a sharper response-time commitment than an existing FortiCare Premium contract provides, without replacing that contract from scratch. The FC-10-PG231-204-02-12 is a one-year FortiCare Premium to Elite Upgrade for the FortiAP-231G: it converts an active Premium entitlement to Elite level on the same device. An active FortiCare Premium contract on the FortiAP-231G is required before this SKU can be applied.
FortiCare Elite tightens the response-time SLA over Premium and adds a few Elite-only entitlements. Once the upgrade is active, the FortiAP-231G moves from Premium’s response commitments to:
Hardware RMA type does not change with this upgrade: both Premium and Elite ship with Standard RMA (Advanced Replacement), and both are equally eligible for the optional Priority RMA add-on if faster physical replacement is needed. The value of this upgrade is the faster TAC response commitment and extended support window, not a different replacement SLA.
This SKU suits teams that bought FortiCare Premium when the FortiAP-231G first went in and later moved the access point into a role where a 1-hour critical-issue response is too slow, for example a high-density indoor deployment serving 2.4 GHz, 5 GHz, and 6 GHz clients simultaneously at a site that cannot tolerate extended Wi-Fi outages. It also fits procurement flows where Premium is the standard default and Elite gets applied selectively to specific access points as a device’s role grows in importance.
This is an upgrade contract, not a standalone support tier. It requires an active FortiCare Premium contract registered to the same FortiAP-231G serial number. If the device has no active support, or the existing contract has lapsed, the standalone Elite SKU FC-10-PG231-284-02-12 is the correct product to purchase instead.
The upgrade license is delivered electronically to your email within 0-1 business days of order. Apply it in Fortinet’s Support portal against the FortiAP-231G’s serial number, and it extends the existing Premium contract to Elite level. No physical hardware ships with this SKU, and delivery is available worldwide with no geographic restriction.
DataCenter360.ca is a Fortinet Select Partner with direct access to the FortiAP FortiCare upgrade catalog. If you need help confirming your current Premium contract status before ordering the upgrade, or you’re co-terming support across several FortiAP-231G units, reach out before checkout. There’s no shipping cost or lead time to account for since this is an electronic entitlement.
Yes. FC-10-PG231-204-02-12 is a Premium to Elite Upgrade and can only be applied to a FortiAP-231G with an active FortiCare Premium contract. If no Premium contract is active, purchase FC-10-PG231-284-02-12 (FortiCare Elite, standalone) instead.
The upgrade tightens the response-time SLA from 1 hour to 15 minutes for critical issues and from next-business-day to 2 business hours for non-critical issues, and adds 18-month extended end-of-engineering-support plus access to the FortiCare Elite Portal. Hardware RMA type (Standard RMA / Advanced Replacement) is unchanged from Premium; Priority RMA remains an optional add-on available at both tiers.
Yes. This is an electronic license with no geographic delivery restrictions. You can activate it against a FortiAP-231G registered anywhere in Fortinet’s Support portal, provided the prerequisite Premium contract is active on that device.
This SKU is a one-year (12-month) upgrade contract. Fortinet also lists 3-year and 5-year upgrade variants for the FortiAP-231G; contact DataCenter360.ca to confirm current stock on those longer terms.
FortiAP hardware bundles typically pair the unit with FortiCare Premium by default. If you want Elite coverage from day one, buy the FortiAP-231G hardware separately and add the standalone Elite contract FC-10-PG231-284-02-12. Contact DataCenter360.ca to compare pricing between the bundled and standalone approach for your deployment size.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-231G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2025-07-06 |
| Last Service Extension Date (LSED) | 2029-07-06 |
| End of Support Date (EOS) | 2030-07-06 |
| Product Family | FortiAP |
| MPN | FC-10-PG231-204-02-12 |
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