Fortinet FortiAP-231G FortiCare Premium to Elite Upgrade, 1-Year (FC-10-PG231-204-02-12)

SKU: FC-10-PG231-204-02-12

Original price was: CAD$27.81.Current price is: CAD$26.07.

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FortiAP-231G 1-Year FortiCare Premium to Elite Upgrade (FC-10-PG231-204-02-12) — adds 4-hour hardware replacement SLA to an existing Premium contract. Active FortiCare Premium required. Worldwide e-delivery.
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Product description

If your FortiAP-231G already has an active FortiCare Premium contract and you need the 4-hour hardware replacement SLA, the upgrade path is more efficient than purchasing a new Elite contract from scratch. The FC-10-PG231-204-02-12 is a one-year FortiCare Premium to Elite Upgrade for the FortiAP-231G, converting an existing Premium entitlement to Elite level without duplicating coverage. An active FortiCare Premium contract is required before this SKU can be applied.

What This Upgrade Adds

FortiCare Elite extends the base Premium tier with a 4-hour hardware replacement SLA. Once the upgrade is active, the FortiAP-231G is covered with:

  • 24/7 TAC access (already included in Premium)
  • Firmware update entitlement (already included in Premium)
  • 4-hour on-site or advance hardware replacement (added by this upgrade)

For a 2×2 tri-band Wi-Fi 6E device like the FortiAP-231G — typically deployed in high-density indoor settings handling 2.4 GHz, 5 GHz, and 6 GHz simultaneously — the difference between same-day and next-business-day replacement can be significant when a unit fails at a critical site.

Who Should Use This Upgrade

This SKU is for organizations that purchased FortiCare Premium initially and have since expanded their wireless infrastructure into more critical roles, where the standard next-business-day replacement SLA is no longer adequate. It is also common in procurement workflows where Premium is the default tier and Elite is applied selectively at specific sites or access points within a larger deployment.

Prerequisite: Active FortiCare Premium Required

This is an upgrade contract, not a standalone support tier. It requires an active FortiCare Premium contract registered to the same FortiAP-231G serial number. If the device has no active support or has an expired contract, the standalone Elite SKU FC-10-PG231-284-02-12 is the correct product to purchase instead.

Activation and Delivery

The upgrade license is delivered electronically to your email address within 0–1 business days of order. You apply it in Fortinet’s Support portal, and it extends the existing Premium contract to Elite level. No physical hardware is required for activation, and delivery is available worldwide without geographic restriction.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct access to the FortiAP FortiCare upgrade catalog. If you need to verify your current Premium contract details before purchasing the upgrade, or if you are managing co-terming across multiple FortiAP units, the team is available to assist before you complete the order. E-delivery is standard, with no shipping cost and no lead time on physical materials.

Does this upgrade require an existing FortiCare Premium contract on the FortiAP-231G?

Yes. FC-10-PG231-204-02-12 is a Premium to Elite Upgrade and can only be applied to a device with an active FortiCare Premium contract. If no Premium contract is active, purchase FC-10-PG231-284-02-12 (FortiCare Elite, standalone) instead.

What does the upgrade add that Premium does not already include?

The upgrade adds the 4-hour hardware replacement SLA that defines FortiCare Elite. TAC access, firmware entitlement, and portal access are already part of FortiCare Premium and remain unchanged after the upgrade is applied.

Can I apply this upgrade to a FortiAP-231G in any country?

Yes. This is an electronic license with no geographic delivery restrictions. You can activate it against a FortiAP-231G registered anywhere in Fortinet’s Support portal, provided the prerequisite Premium contract is active on that device.

How long does this upgrade last?

This is a one-year (12-month) upgrade contract. Longer-term variants exist but availability varies; contact DataCenter360.ca to confirm current stock on 3-year or 5-year upgrade options for this model.

Is FortiCare Elite available in a bundle with FortiAP-231G hardware?

FortiAP hardware bundles typically pair the unit with FortiCare Premium. If you want Elite coverage from initial deployment, purchase the FortiAP-231G hardware separately and add the standalone Elite contract FC-10-PG231-284-02-12. Contact DataCenter360.ca to compare pricing for the bundled versus standalone approach at your required volume.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-231G

Product Type

Product Group

End of Order Date (EOO)

2025-07-06

Last Service Extension Date (LSED)

2029-07-06

End of Support Date (EOS)

2030-07-06

Product Family

FortiAP

MPN

FC-10-PG231-204-02-12

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