Fortinet FortiAP-231K 5-Year FortiCare Premium Support (FC-10-P231K-247-02-60)

SKU: FC-10-P231K-247-02-60

Original price was: CAD$422.94.Current price is: CAD$341.08.

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FortiCare Premium for the FortiAP-231K, 5-year term (FC-10-P231K-247-02-60). Maximum-duration Premium support — covers 24/7 TAC access and hardware replacement for the full operational life of most FAP-231K-A deployments.
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Product description

The FortiAP-231K is designed for enterprise wireless, and FC-10-P231K-247-02-60 matches that with 5-year FortiCare Premium coverage — 24/7 TAC access, hardware replacement, and advance RMA locked in for the full operational horizon of most FAP-231K-A deployments. It is the highest-term Premium available for this model and the lowest per-year cost of any Premium option.

What FortiCare Premium Covers

FortiCare Premium (service code 247) for the FortiAP-231K provides:

  • 24/7 TAC phone and online support across all five years
  • Hardware replacement with next-business-day advance RMA throughout the term
  • Firmware update access for the FAP-231K-A for the entire 5-year period
  • Full Fortinet support portal entitlement

The 5-year term does not reduce the scope of Premium coverage — hardware replacement and 24/7 TAC apply from the first day of the contract to the last. The extended term means those services are prepaid and locked at today’s pricing for five years, without annual renewal.

Who Buys the 5-Year Premium

The 5-year Premium is most common in two scenarios. First, organizations that have committed to the FortiAP-231K platform for an extended period and want to eliminate all renewal activity for the unit’s active service life. Second, large enterprise or multi-site deployments where the administrative cost of annual renewals across dozens or hundreds of APs is measurable — consolidating to 5-year terms reduces that overhead significantly. It is also a common choice when a new FortiAP-231K installation is part of a longer capital project: locking in 5 years of Premium at procurement matches the support horizon to the project budget cycle.

Activation and Delivery

This is an electronic product. DataCenter360.ca processes the order and submits the 5-year Premium entitlement to Fortinet. You receive confirmation details to apply against the FAP-231K-A serial number in your Fortinet support account. No physical shipment. Typical turnaround is 0 to 1 business days. There is no renewal-only restriction on FortiCare Premium — this term is available for both new hardware purchases and existing units already in service.

5-Year Premium vs. Other Options

The 5-year Essential (FC-10-P231K-314-02-60) covers the same 5-year period at a lower price, but drops hardware replacement, advance RMA, and 24/7 TAC. For FortiAP-231K units in primary wireless roles, the hardware SLA in Premium justifies the cost difference. The 3-year Premium (FC-10-P231K-247-02-36) provides identical coverage — the 5-year term offers lower per-year cost and eliminates one more renewal cycle. If a 5-year commitment aligns with your budget and refresh planning, it is the most efficient Premium option available for this model.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. We process FortiCare Premium renewals electronically and can handle orders for individual units or multi-unit deployments. For large fleet renewals, contact us before ordering so we can confirm all unit serial numbers are in good standing with Fortinet and structure the order to align expiry dates if needed. The 5-year Premium (FC-10-P231K-247-02-60) is one of the most straightforward long-term support options for the FortiAP-231K platform.

FortiCare tiers at a glance

FortiCare comes in three service levels. This contract is the Premium tier; the table summarizes how the three compare so you can confirm it fits your support needs.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal (FortiGate only)
Is the 5-year Premium available for a new FortiAP-231K purchase?
Yes. FortiCare Premium (247) can be applied to both new hardware purchases and existing units. There is no renewal-only restriction on this SKU. Pairing a new FAP-231K-A with a 5-year Premium contract at the time of purchase locks in coverage and pricing for the unit’s full expected service life.

How much less does the 5-year Premium cost per year compared to annual 1-year terms?
Multi-year FortiCare terms are typically priced at a lower per-year rate than annual renewals, and the 5-year term generally offers the largest per-year discount in the Premium tier. Contact DataCenter360.ca for a side-by-side cost comparison between 1-year, 3-year, and 5-year Premium for the FortiAP-231K before ordering.

Is advance RMA available for FortiAP-231K units outside Canada on a 5-year contract?
The FortiCare Premium entitlement applies globally. Hardware replacement logistics depend on Fortinet’s regional support infrastructure. DataCenter360.ca can process the 5-year Premium for FAP-231K-A units registered anywhere. For hardware replacement coverage in a specific country, contact Fortinet to confirm RMA availability in that region before ordering.

What happens to the 5-year Premium contract if the FortiAP-231K is retired early?
FortiCare contracts are tied to the unit’s serial number and are generally non-transferable to a different model. If the unit is retired before the contract expires, the remaining term typically cannot be moved to a replacement unit of a different model. For same-model hardware swaps under warranty, Fortinet’s support policy governs whether the contract follows the serial number. Contact DataCenter360.ca or Fortinet support to clarify the specifics before retiring the unit.

Does the 5-year Premium include all future firmware versions for the FortiAP-231K?
Yes. An active FortiCare Premium contract entitles you to all firmware updates released for the FortiAP-231K during the contract period, including feature, security, and maintenance releases. For the FAP-231K-A, which supports Wi-Fi 7, Fortinet periodically releases firmware updates that improve performance, add features, and address security vulnerabilities. Keeping firmware current is one of the primary benefits of maintaining an active contract.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-231K

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P231K-247-02-60

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