Fortinet FortiAP-231K 3-Year FortiCare Premium Support (FC-10-P231K-247-02-36)

Three years of FortiCare Premium on the FortiAP-231K means 24/7 TAC, hardware replacement, and advance RMA for the bulk of the unit’s active service life — all in one transaction. FC-10-P231K-247-02-36 suits wireless deployments where annual renewal cycles create administrative overhead and where consistent uptime guarantees are part of the design from the start.

What FortiCare Premium Covers

FortiCare Premium (service code 247) for the FortiAP-231K provides:

• 24/7 TAC phone and online support for the FAP-231K-A across all three years
• Hardware replacement with next-business-day advance RMA
• Firmware update access for the full 3-year term
• Fortinet support portal entitlement throughout the contract

All of these are identical to the 1-year Premium in scope. The difference is the term length — three years at a time instead of one — which eliminates two renewal cycles and typically reduces the per-year cost compared to three separate 1-year purchases.

Who Buys the 3-Year Premium

The 3-year term is a common choice for FortiAP-231K units that have been in production for a year and are clearly going to remain in service. After the first 1-year Premium contract confirms the deployment is stable, organizations often step to the 3-year term at first renewal to simplify support management. IT procurement teams also prefer multi-year terms because they consolidate contract renewals across device fleets — fewer renewal dates, fewer purchase orders, and fewer opportunities for a lapsed contract to create a firmware access gap.

Activation and Delivery

This is an electronic product. DataCenter360.ca processes the order and submits the 3-year Premium entitlement to Fortinet. You receive confirmation details to apply in your Fortinet support account against the FAP-231K-A serial number. Typical delivery is within 0 to 1 business days. There is no renewal-only restriction on FortiCare Premium — this term can be applied to both new units and units already in service.

3-Year Premium vs. Other Options

The 1-year Premium (FC-10-P231K-247-02-12) offers more flexibility if deployment longevity is uncertain. The 5-year Premium (FC-10-P231K-247-02-60) provides the lowest per-year cost for Premium coverage and eliminates all renewal activity for the FAP-231K’s expected service life. If budget planning runs on 3-year cycles or the unit’s refresh date is in 3 years, the 3-year term aligns cleanly. The 3-year Essential (FC-10-P231K-314-02-36) is available for units where hardware replacement and 24/7 TAC are not required — it costs less but drops the SLA features.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. We process FortiCare Premium renewals electronically through direct Fortinet licensing access. If you are managing a fleet of FortiAP-231K units and want to align contract terms across devices, contact us before ordering — we can help structure the renewals to reduce the number of expiry dates you track.

FortiCare tiers at a glance

FortiCare comes in three service levels. This contract is the Premium tier; the table summarizes how the three compare so you can confirm it fits your support needs.