Original price was: CAD$211.61.CAD$170.66Current price is: CAD$170.66.
Authorized Partner for United States (US)Running FortiAP-231K access points across a hospital wing, a financial services office, or any site where unplanned downtime carries real consequences? The FC-10-P231K-204-02-60 upgrades an active FortiCare Premium contract to FortiCare Elite for five years, closing the gap between standard response windows and the faster, hands-on support that higher-stakes wireless environments actually need.
FortiCare Premium already includes 24/7 TAC access, firmware updates, and hardware replacement once parts are confirmed. Elite goes further: it raises the replacement category to Advanced Replacement (same-day or next-business-day dispatch depending on site tier), reduces the critical case response commitment to 15 minutes, and provides a direct VPN connection path for TAC engineers to access the unit remotely. For a FortiAP-231K in a production wireless network, those differences can mean the gap between a quick resolution and a multi-hour outage.
This upgrade is most common in three scenarios: healthcare facilities under HIPAA or PHIPA where patient-facing systems require tight SLAs; financial and legal offices with compliance-driven uptime requirements; and distributed hospitality or retail chains where a single site going offline ripples into lost revenue. If you already purchased the FortiAP-231K with FortiCare Premium and later concluded the environment needs a higher support tier, the 204 upgrade applies without repurchasing Premium. It layers on top of the existing contract for the remaining active term plus the new purchased span.
Once the order is confirmed, Fortinet issues a contract registration key tied to the FortiAP-231K serial number. DataCenter360.ca delivers the key electronically to any country within 0-1 business days. Register the key in the FortiCare portal at support.fortinet.com, associate it with the unit, and the Elite entitlement is active immediately. No hardware shipment, no lead time, and no geographic restriction on where the AP is physically installed.
Premium includes 24/7 TAC, standard hardware replacement, and firmware access. Elite adds faster critical-case SLAs (15 minutes vs. the standard 1-hour initial response), priority dispatch for replacement units, and remote diagnostics via a TAC VPN connection. For most branch deployments the Premium tier is sufficient. For environments where the AP is part of a critical pathway, such as operating theaters, trading floors, or high-density event venues, Elite closes the SLA gap without requiring a hardware change. Code 284 (FortiCare Elite standalone) covers the same tier from the start; code 204 is the upgrade path for units already on Premium.
DataCenter360.ca is a Fortinet Select Partner and MSSP authorized to sell and register FortiCare contracts across all supported Fortinet models. Need to pair this upgrade with the FortiAP-231K hardware or a base Premium contract? Our team handles the full order in a single transaction. Electronic delivery worldwide, same-day processing on most orders, and direct access to Fortinet channel support if any registration issue arises.
FortiCare Elite provides a 15-minute critical case response commitment (vs. 1 hour for Premium), Advanced Replacement with priority parts dispatch, and a VPN-based remote diagnostics channel for TAC engineers. Premium covers 24/7 TAC and standard replacement. Elite is the higher-SLA tier for environments where wireless downtime is especially costly.
No. The FC-10-P231K-204-02-60 requires an existing, active FortiCare Premium (code 247) contract on the unit before the upgrade can be registered. If the unit has no active support, purchase FortiCare Premium first, then apply the 204 upgrade on top of it.
Yes. All FortiCare contracts are registered against a specific unit serial number and cannot be transferred to a different device after activation. When ordering, provide the serial number of the target unit so the registration key is correctly associated in the FortiCare portal.
Yes. The FC-10-P231K-204-02-12 (1-year) and FC-10-P231K-204-02-36 (3-year) versions are also available. The 5-year term here offers the best per-year value and avoids annual renewal overhead. Both shorter alternatives are listed in the upsell section above.
Yes. FortiCare contracts are software entitlements with no geographic restriction. The FC-10-P231K-204-02-60 can be purchased and registered regardless of where the FortiAP-231K is physically located. DataCenter360.ca delivers electronically to any country within 0-1 business days of order confirmation.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-231K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P231K-204-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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