Original price was: CAD$64.32.CAD$60.30Current price is: CAD$60.30.
Authorized Partner for United States (US)Wireless access points are infrastructure, not accessories. When a FortiAP-23JF fails in a hotel wing or a healthcare corridor, the support tier you have determines how fast the issue gets resolved. The FC-10-P23JF-247-02-12 activates one year of FortiCare Premium for a single FAP-23JF-A unit: 24/7 TAC access, firmware update entitlement, and hardware replacement coverage from the day it is registered.
FortiCare Premium for the FortiAP-23JF includes three core entitlements. First, 24/7 access to Fortinet’s Technical Assistance Center for configuration questions, troubleshooting, and escalations. Second, ongoing firmware and security patch entitlement, so the AP can receive FortiOS wireless updates throughout the contract period. Third, Return Merchandise Authorization (RMA) hardware replacement coverage if the unit fails. The 1-year term starts on the date the contract is registered against the unit’s serial number.
Any organization deploying FAP-23JF-A units in a production environment should have FortiCare Premium active. Without it, TAC support is unavailable and firmware updates are gated, meaning the AP is locked to the firmware version it shipped with and cannot receive Fortinet’s wireless security patches. The 1-year term suits organizations that review support contracts annually, or for initial deployments where budget is approved one year at a time. Multi-year terms (3-year and 5-year) are available if consolidating renewals is preferred.
After purchase, Fortinet issues a contract registration key. DataCenter360.ca delivers the key electronically to any country within 0-1 business days. Enter the key in the FortiCare portal at support.fortinet.com, associate it with the AP serial number, and coverage is active immediately. No physical shipping, no installation required. Keep the registration confirmation as the record of coverage start date for warranty and TAC purposes.
This product activates FortiCare Premium support. The table below shows how the three FortiCare tiers compare for FortiAP devices:
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| 24×7 telephone support | — | ✓ | ✓ |
| Hardware RMA replacement | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware & portal access | ✓ | ✓ | ✓ |
| Named TAM & proactive reviews | — | — | ✓ |
| Extended LTS & monitoring portal | — | — | FortiGate only |
FortiCare Premium is the standard production support tier and the right fit for most deployments. If the FortiAP-23JF is part of a critical pathway, such as a medical imaging suite or a trading floor access node, FortiCare Elite (FC-10-P23JF-284-02-12) provides priority RMA and a 15-minute critical TAC response. Premium also serves as the prerequisite for purchasing the Premium-to-Elite upgrade (code 204) later if requirements change. For the majority of hospitality, healthcare, and corporate wireless deployments, Premium covers what is needed.
As a Fortinet Select Partner, DataCenter360.ca fulfills this contract alongside new FAP-23JF-A hardware or as a standalone purchase for an existing unit. Keys are delivered worldwide within one business day. If you are registering coverage for multiple units, contact us for volume quoting and aligned renewal dates across your AP fleet.
The term begins on the date you register the contract key in the FortiCare portal, not the purchase date. If you buy the contract in advance, the clock does not start until registration. For a new hardware purchase, best practice is to register the contract on the same day the AP is deployed.
Yes. FortiAP firmware and FortiOS wireless updates require an active FortiCare contract. Without one, the AP is locked to the firmware version it shipped with. An active FortiCare Premium or Elite contract grants full access to firmware releases throughout the coverage period.
Yes. If your environment later requires a higher support tier, the FC-10-P23JF-204 upgrade license applies Elite-level support on top of an active Premium contract. You do not need to repurchase Premium; you purchase the 204 upgrade for the term you need and apply it on top of the existing contract.
Yes. All FortiCare contracts are registered against a single serial number and cannot be transferred to a different unit. If you have multiple FAP-23JF-A units to cover, you need one contract per unit. Contact DataCenter360.ca for multi-unit pricing on fleet deployments.
Yes. The FC-10-P23JF-247-02-12 is a software entitlement available worldwide. The physical location of the AP does not affect eligibility. DataCenter360.ca delivers the registration key electronically to any country within 0-1 business days of order confirmation.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-23JF |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P23JF-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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