Original price was: CAD$321.59.CAD$259.34Current price is: CAD$259.34.
Authorized Partner for United States (US)Five years is a typical hardware lifecycle for wireless access points in stable commercial environments. Aligning a FortiCare Premium contract to that full span means one procurement event, one renewal date, and continuous coverage without annual gap risk. The FC-10-P23JF-247-02-60 activates five years of FortiCare Premium for a single FortiAP-23JF-A, the maximum standard term available and the lowest per-year support cost of the three term options.
The 5-year FortiCare Premium contract provides the same entitlements as shorter terms, maintained continuously: 24/7 TAC access for troubleshooting and configuration support; full firmware and security patch entitlement for the AP throughout the 5-year window; and RMA hardware replacement coverage if the unit fails. Coverage starts the day you register the key against the AP serial number and runs to the stated expiry date.
Annual contracts renew cheaply in isolation but become costly in aggregate: missed renewals create coverage gaps, and procurement effort accumulates. A 5-year contract is well-suited for large AP fleet deployments in hospitality chains, corporate campuses, and healthcare facilities where the APs are expected to run for the full hardware lifecycle. It also simplifies audits: one contract per AP, expiry aligned to expected refresh, no interim renewals to track. IT directors and managed service providers covering FortiAP fleets for their clients often prefer 5-year terms for exactly this reason.
DataCenter360.ca delivers the registration key electronically within 0-1 business days. Register at support.fortinet.com. Coverage is immediate from the registration date. For large fleet purchases, we can provide per-unit registration instructions to streamline activation across multiple sites in a single batch.
This product activates FortiCare Premium support. The table below shows how the three FortiCare tiers compare for FortiAP devices:
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| 24×7 telephone support | — | ✓ | ✓ |
| Hardware RMA replacement | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware & portal access | ✓ | ✓ | ✓ |
| Named TAM & proactive reviews | — | — | ✓ |
| Extended LTS & monitoring portal | — | — | FortiGate only |
The 1-year (FC-10-P23JF-247-02-12) and 3-year (FC-10-P23JF-247-02-36) alternatives provide identical Premium coverage at different term lengths. FortiCare Elite (FC-10-P23JF-284-02-60) covers the same 5-year span at the higher tier: priority RMA and 15-minute critical TAC response. Premium meets the needs of most production deployments; Elite is the choice when fast hardware replacement is a firm requirement and the AP is part of a high-availability architecture.
As a Fortinet Select Partner and FCP-certified MSSP, DataCenter360.ca handles FortiAP fleet coverage at any scale. This 5-year contract can be purchased standalone or as part of a new hardware order. We deliver worldwide, process multi-unit orders with consolidated invoicing, and can align renewal dates across mixed-model AP deployments on request. Same-day delivery on most orders.
No. FortiCare Premium entitles the AP to receive all FortiAP firmware and FortiOS wireless updates released during the coverage period. There is no version lock. You can update to any supported firmware release as Fortinet publishes it throughout the 5 years.
If Fortinet replaces the unit under RMA, the replacement unit carries the original serial number’s coverage. The contract term does not restart: coverage continues until the original expiry date. Contact TAC when opening an RMA to confirm the coverage transfer to the replacement unit.
Yes. You can stack a renewal contract on top of an active one before the current term expires. The new term begins immediately after the current expiry, maintaining continuous coverage. There is no penalty for early renewal, and the FortiCare portal reflects the extended date as soon as the new key is registered.
Yes. Fortinet’s documentation library and knowledge base articles are accessible to all registered customers regardless of contract tier. FortiCare Premium additionally provides TAC case access, hardware replacement coverage, and firmware entitlement beyond the public documentation portal.
Yes. The FC-10-P23JF-247-02-60 is a software entitlement available worldwide. DataCenter360.ca delivers the registration key electronically to any country within 0-1 business days. The FortiAP-23JF does not need to be in Canada for this contract to be valid.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-23JF |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P23JF-247-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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