Fortinet FortiAP-23JF FortiCare Premium Support, 3-Year (FC-10-P23JF-247-02-36)

SKU: FC-10-P23JF-247-02-36

Original price was: CAD$192.95.Current price is: CAD$180.89.

Save:6%You save CAD$8.46
The FC-10-P23JF-247-02-36 activates 3 years of FortiCare Premium for a FortiAP-23JF-A: 24/7 TAC support, firmware entitlement, and RMA coverage. Best for organizations aligning FortiAP support to multi-year budget cycles.
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Product description

Wireless infrastructure in a managed office, clinic, or hotel property typically stays in place for three to five years before a refresh cycle. Matching the FortiCare Premium term to that window eliminates annual renewal paperwork, locks in the support cost, and ensures the FAP-23JF-A never lapses between renewals. The FC-10-P23JF-247-02-36 activates three years of FortiCare Premium for a single FortiAP-23JF unit.

What FortiCare Premium Covers

Over the 3-year term, FortiCare Premium provides three continuing entitlements: 24/7 TAC access for configuration, troubleshooting, and escalations; firmware and security patch updates for the AP; and RMA hardware replacement coverage if the unit fails. The contract is registered to one serial number and runs continuously from the date of registration through to the expiry date.

Why the 3-Year Term

The 3-year contract suits organizations that plan hardware refreshes every three years, align IT spend in three-year budget cycles, or want to reduce renewal management overhead compared to annual contracts. It is also common in multi-site hospitality and healthcare deployments where the goal is consistent coverage across an AP fleet without staggered renewal dates. The per-year cost is lower than three consecutive 1-year renewals, and procurement effort is cut to a single transaction.

Activation and Electronic Delivery

DataCenter360.ca delivers the contract registration key electronically to any country within 0-1 business days. Register the key at support.fortinet.com against the AP serial number. Coverage begins immediately upon registration and runs for the full 3-year term. No hardware shipment required.

Comparing Terms and Coverage Tiers

This product activates FortiCare Premium support. The table below shows how the three FortiCare tiers compare for FortiAP devices:

Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
24×7 telephone support
Hardware RMA replacement
Priority RMA add-on eligibility
Firmware & portal access
Named TAM & proactive reviews
Extended LTS & monitoring portal FortiGate only

For single-year flexibility, the FC-10-P23JF-247-02-12 (1yr) is the option. For the lowest per-year cost over the full hardware lifecycle, the FC-10-P23JF-247-02-60 (5yr) covers the full span. If the environment requires enhanced SLAs, FortiCare Elite (FC-10-P23JF-284-02-36) covers the same 3-year term at the Elite tier: priority RMA and 15-minute critical TAC response. Premium meets the needs of most production deployments; Elite is the choice when fast hardware replacement is non-negotiable.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to issue and register FortiCare contracts for all Fortinet products. This contract can be purchased standalone or alongside a new FAP-23JF-A hardware order, with electronic delivery worldwide and same-day turnaround on most orders. Multi-unit coverage requests are welcome: reach out for fleet pricing and aligned renewal dates across your FortiAP deployment.

What happens when the 3-year FortiCare Premium term expires?

Coverage lapses on the expiry date unless renewed before then. TAC access, firmware entitlement, and RMA coverage all stop at expiry. Fortinet allows renewal with a grace period after expiry, but reinstatement fees may apply for extended gaps. Renewing before the contract expires maintains continuous coverage and avoids any retroactive charges.

Can I stack this 3-year contract on top of an existing 1-year Premium contract?

Yes. Fortinet FortiCare contracts stack on the same serial number. If the unit has 6 months left on an existing contract, registering the 3-year contract adds 3 years starting from the end of the current coverage. The total covered period is the sum of both contracts, and no interruption of service occurs.

Does FortiCare Premium cover the AP if it is deployed in a healthcare environment?

For most clinical support deployments, Premium is adequate: 24/7 TAC and hardware replacement handle standard failure scenarios. If the AP supports critical patient-monitoring systems or real-time location applications where any downtime is clinically significant, FortiCare Elite (FC-10-P23JF-284-02-36) provides faster critical response and priority hardware dispatch, which may better match those specific environments.

Does FortiCare Premium cover accessories such as the GPI-130 PoE injector?

No. The FortiCare Premium contract covers the FortiAP-23JF unit only, by serial number. Accessories like the GPI-130 injector are covered by their own Fortinet product warranty and are not included in the AP contract.

Is this contract available to customers outside Canada?

Yes. The FC-10-P23JF-247-02-36 is a software entitlement with no geographic restriction. DataCenter360.ca delivers the registration key electronically to any country within 0-1 business days. The FortiCare portal accepts registrations from all regions worldwide.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-23JF

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P23JF-247-02-36

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